• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 包吃包住
• 人性化管理

Job Description: 
• Provide general information of group hotels 
• Provide booking assistance to VIP Members and hotel guests contacted by call, email, chat 
• Assist with travel planning, booking reservations, periodical campaign, and payment 
• Entice booking conversions, promote and recommend  Group Hotels, brands, products and services 
• Resolve customer issues, handle feedback, complaints, overcome customer's objections 
• Timely follow up and make outbound contact to customers to enhance service experience

Qualification & Criteria: 
• Male or Female, age from 22-40 years old 
• Bachelor’s Degree in any field • Work experience in booking reservation / call center or related field is a plus 
• Native Chinese speaking and good command in English
• Good interpersonal skill and communication etiquette 
• Remote work from home with high-speed internet access 
• Shift duties (07:00-16:00; 14:00-23:00; 22:00-07:00 - GMT+7)

Renumeration 
• RMB6000-8000
• Work 5 days a week with 2 days off (Roster) 
• Annual leave, Yearend Bonus, Social Security and hotel benefits as per group policy

作为全球领先的独立经营、多品牌并行发展的酒店集团，悦榕集团始终坚持以开拓创新精神，打造设计为先的旅行体验，并践行负责任的旅行承诺。集团在全球 20多个国家拥有 70家酒店和度假
村，超过 60 个 Spa 中心和艺品阁，以及 14 个住宅等多元化产业版图。旗下包括旗舰品牌悦榕庄在内的 12
个各具特色的品牌均已加入集团忠诚计划“与悦榕”。悦榕集团始终将“拥抱环境，关爱社会”的核心价
值观贯穿于悦榕全球企业社会基金和悦榕管理学院发展之中，并致力于成为可持续旅行的践行者，不断提
升宾客体验。