• 包吃包住
• 每周两天休息
• 五险一金
• 岗位晋升
• 技能培训
• 带薪年假
• 节日礼物
• 员工生日礼物
• 领导好
• 人性化管理

【岗位职责】
1、通过训练领导和激发团队员工。
1. Make personal sales activity plan according to the group's market development plan.
2、积极地参加职业培训，让员工保持水平一致。
2, actively participate in vocational training, so that employees maintain a consistent level.
3、训导团队，提高员工水平，激励他们完成目标。
3. Instruct the team, improve the level of employees, and motivate them to achieve their goals.
4、训练和发展有潜力的员工，令其有更好的职业前景。
4. Train and develop potential employees to have better career prospects.
5、致力于酒店工作，为酒店发展提供建议，有创新精神，为顾客提供品质服务。
5, committed to the hotel work, provide suggestions for the development of the hotel, innovative spirit, to provide customers with quality service.
6、负责新员工的培训，使其尽快胜任工作，并告知酒店的要求。
6, responsible for the training of new employees, make them competent as soon as possible, and inform the hotel's requirements.
7、及时有效的和宾客沟通，确保给顾客及时的答复。每个客人的投诉要求必须要在二十四小时内解决。
7. Timely and effective communication with guests to ensure timely reply to customers. Every guest complaint must be resolved within 24 hours.
8、登记客人，确保客人信息完整填写并确认，按照酒店荣誉会员和飞行里程会员的要求服务和发展会员，同时确认付款方式。
8. Register guests, ensure that guest information is completed and confirmed, serve and develop members according to the requirements of hotel honorary members and frequent flyer members, and confirm the payment method.
9、将客人送至客房，介绍客房布局，确保行李及时递送等。
9. Send guests to the guest room, introduce the room layout, ensure timely delivery of luggage, etc.
 10、关注客户信息和喜好，确保满足客人的要求。
10. Pay attention to customer information and preferences to ensure that guests' requirements are met.
11、作为接待VIP客人的酒店员工，要确保为客人提供人性化服务。
12, to ensure that the member customers to provide high-quality professional services, to develop customers to join the member.
 12、确保为会员顾客提供优质专业的服务，发展客人加入会员。
12, to ensure that the member customers to provide high-quality professional services, to develop customers to join the member.
 13、和销售，预定和商业发展团队共同为客人提供服务 
13, and sales, reservations and business development teams to provide services to guests
 14、及时准确的将客人的信息录入公安报告系统。
14. Timely and accurately input the customer's information into the public security reporting system.
15、遵循酒店品牌标准。
15. Follow hotel brand standards.
16、了解酒店周边地区的最新信息，名胜，风景地等，为顾客提供方便。
16, understand the latest information of the area around the hotel, attractions, scenery, etc., to provide convenience for customers.
17、确保前台和其他部门间的沟通交流，特别是客房部，餐饮部等。
17, ensure the communication between the front desk and other departments, especially the room and beverage department.

合肥融创施柏阁大观&永乐半山 酒店坐落在合肥滨湖新区，周边拥有全球首座也是唯一一座大型徽派文化主题乐园、华东最大的室内恒温水乐园、尖端科技电影乐园以及18万方超220个品牌的超大体量商业体融创茂等。STEIGENBERGER ICONS & LEBANSHAN HOTELS  is located in Hefei  Binhu District which within 7 types of operation such as the ONLY theme park with HUI style, the Biggest Indoor Water Park of East China, the High Technological Movie Park and huge properties with over 220 brands Sunac Mall. 充满东方温情的施柏阁大观酒店，为成功名仕在每一个中心城市悉心提供私享服务和艺术氛围。让您的旅途恣意舒展，尽享优雅体验。Located in premier destinations and overflowing with rich Oriental ambience, STEIGENBERGER ICONS  offers its acclaimed guests an extravagant experience of exclusive service and artistry. 为商务人士创造温馨 、惬意的居停感受的永乐半山承诺给每位客人美妙的睡眠体验、独特的东方美食，定会令各方宾客难以忘怀。As a warm and comfortable resting place for business travelers, LEBANSHAN HOTELS offers its guests an unforgettable journey and unique Oriental cuisine.