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【岗位职责】
积极的工作,友好的为客人提供服务。
积极参加所需的各种培训,提高工作能力。
致力于酒店工作,为酒店发展提供建议,有创新精神,为顾客提供品质服务。
在团队中起到积极作用,有效的沟通,确保达到目标。
为顾客提供热情服务,让他们有回家的感觉。
登记客人,确保客人信息完整填写并确认。
关注客户信息和喜好,确保满足客人的要求
确保为客人提供人性化服务。
协助行政楼经理按照客人喜好分房间。
为VIP客人安排房间礼物以及特殊活动,例如:过生日和度蜜月的宾客。
为VIP宾客提供额外的服务,包括点心,毛巾等,
遵循酒店品牌标准。
掌握酒店酒店的基本概况。
了解酒店周边地区的最新信息,名胜,风景地等,为顾客提供方便。
确保行政楼层的整洁。
随时向行政楼经理汇报最新的动态。
BRAND INTRODUCTION 品牌介绍 Jeurong is a brand with an oriental heritage, carrying the spirit of Chinese culture and values complemented by modern product offerings and contemporary design. 聚龙品牌传承东方底蕴,秉承中国文化精神与价值观,现代时尚产品与当代设计风格更是为其锦上添花。 At Jeurong we are focused on making our guests feel comfortable and providing them with a warm sense of belonging. We aim to be the preferred brand and destination for our guest where guest can enjoy the very best in offerings and staying experience. 在聚龙,我们专注于为宾客提供安心舒适的服务,让其拥有温馨的归属感;我们力求成为宾客首选品牌及心驰神往之地,尽享一流的产品服务与居停体验 Our services are based on personalization focusing on warmth, care and experiences that turns unique moments into lasting memories.我们秉持“温馨、关怀、体验至上”原则,提供个性化服务,意在让每个独特的瞬间成为您永恒的记忆。 HOTEL INTRODUCTION 酒店介绍Located in Minhang district, Jeurong Hotel Shanghai is an upscale business hotel owned by the acclaimed Zhonggeng Group. With an exquisite environment complemented by a modern architecture style and an elegant design aesthetics, Jeurong Hotel Shanghai is set to become the new landmark in this international metropolis. 上海中庚聚龙酒店坐落于闵行区,作为广受赞誉的中庚集团旗下一家高端商务酒店,以其优美的环境、摩登的建筑风格及高雅的设计美学,势在成为国际大都市的璀璨新地标。 The hotel offers 282 well-appointed rooms including 42 Club Rooms and 13 Suites, 4 exquisite restaurants and bars, 2076 square meters of meeting space complemented with high tech facilities including 1,316 square meter pillarless grand ballroom, Spa, Fitness Center and Indoor Swimming Pool. The overall facilities are designed to pamper your senses throughout your stay, be it for leisure or business. 酒店拥有 282 间客房,包括 42 间行政客房和 13 间套房,设施齐全,另有 4 间精致餐厅及酒吧、2,076 平米会议场地,1,316 平米无柱大宴会厅、水疗及健身中心及室内游泳池等高科技 设施一应俱全,让您在休闲度假或商务出行期间肆意享受细心关爱与呵护。 Whether seeking an ideal wedding indoor or outdoor venue, meeting space be it large or small, dining experiences or just a leisure getaway, look no further than Jeurong Hotel Shanghai. 无论是寻求理想的室内外婚宴场地、大小皆宜的会议场地、上佳的用餐体验亦或短期休闲 度假地,上海中庚聚龙酒店都是您的不二之选。