招聘Floor Supervisor 楼层主管_上海东方佘山翰悦阁酒店招聘信息-最佳东方

• To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety.
对酒店的规章制度、卫生、健康安全有明确的了解。
• To supervise Room Attendant and inspect guest rooms and surround service areas. Paying attention to details by keeping the international standard of room cleanliness and product maintenance adhering to standard required by our hotel.
管理客房服务员并检查客房及服务区域的卫生，注意从酒店的全局出发并根据要求建立国际化的卫生标准。
• To check all the guest rooms, VIP in-house, VIP arrival and long staying guests.
检查所有客房，重要客人的房间以及重要客人的到达，以及常住客人的房间卫生。
• To document all daily activities and events such as guest complaints and habits in the logbook.
记录日常所有的活动，例如客人的投诉和喜好等。
• To attend to guest requests and complaints. Takes corrective action.
采用正确的方式处理客人的要求和投诉。
• To check on the standard of "Turn down services".
中班主管检查夜床服务是否符合标准。
• To ensure the cleanliness of guestrooms, and ensure maximum guest satisfaction, adhering to the standard required by our hotel.
确保所有客房按酒店标准清洁，同时保证客人最大程度的满意。
• To prepare daily work sheet for room Attendants.
准备客房服务员的每日工作表。
• To perform secondary duties as assigned by the Executive Housekeeper. And Assistant Executive Housekeeper.
执行行政管家及行政副管家所分配的其它次要的任务。
• Record daily events in the logbook and follow up on previous information reported by outgoing supervisor daily.
记录日常事件并继续向下一班主管的做好交班。
• To assist in the inventory of guestroom linen.
协助客房布草的盘点。
• Prepares supervisor’s report, accomplishes requisition from and maintenance work orders.
准备主管报告，完成维护工作需求。
• Collects R.A.’s reports for submission to Housekeeping office.
收集客房服务人才作报告并将其上交到办公室文员处。
• Reports and turns over any items left by guests to Lost & Found in-charge.
提醒人才报告并上交任何客人的遗留的物品。

Surrounded by lush gardens and blue lagoons, wih striking visual abiance and classical Mediterranean Architecture, Hotel Shanghai Sheshan Oriental - Handwritten Collection is a subtle blend of traditional Chinese Fengshui and French contemporary style. The resort\\\'s natural surroundings with palm trees and colourful flowers trimming the edges of the 4,400 square-metre outdoor swimming pool; blue water cascade over rocks, through canals and under bridges before reading an idyllic man-made brach. The magnifique hotel is perfect for both leisure and business travellers.葱翠的园林点缀着碧蓝的湖水，上海东方佘山翰悦阁酒店将中国传统的宁静、和谐与法式风情的优雅、浪漫完美结合。优雅的托斯卡纳建筑风格，环绕主楼西侧的4,400平方米室外泳池和人造沙滩，令人仿佛置身于充满异域风情的度假胜地。无论是度假生活、还是在商务旅行中都能尽情体味、探索、沉醉于自然的美丽。Located in Sheshan National Tourism Resort in the most dynamic city of Shanghai China, the hotel is 35 mintues from the city certre.酒店坐落于风景秀丽的佘山国家旅游度假区，酒店距离市中心仅35分钟车程。The Sofitel pillow menu and the exclusive Sofitel MyBed guarantee a perfect nights sleep. In addition to in-room essentials such as complimentary Internet broadband, Wifi, room amenities together with a choice of fashionable scents are just three of many luxurious touches. The sommelier compliments this dining experience with a wine tasting ritual of worldwide and local premium selected wines.酒店拥有豪华客房368间，其中套房53套，另有7栋独立园林别墅。客房分为三种装饰风格：地中海风情，中式风情和东南亚风情，均附带独立阳台、浪凡及爱马仕护理用品、专属香薰服务、免费高速宽带接入、索菲特枕头备选单、索菲特MyBed概念卧具等。每间客房均为您配备高速无限网络。7间风格迥异的餐厅与酒吧，融汇创新，为宾客提供精致的美食佳酿，缔造难忘的视觉、味觉盛宴。Life is Magnifique! Welcome to join our magnifique team!生活无限精彩！欢迎加入我们美妙绝伦的团队！