• 五险一金
• 节日礼物
• 岗位晋升
• 带薪年假
• 年度旅游
• 员工生日礼物
• 管理规范
• 人性化管理
• 丰厚年终奖
• 免费工作餐

The Club Concierge provides
personalized guest services such as check-ins and check-outs, secretarial and
concierge services, mail and information, airline reservations/confirmations
and food and beverage service. 




豪华阁宾客服务员为客人提供个性化服务如，入住、退房、秘书和礼宾服务、邮件和问讯、航空预定和餐饮服务
To have knowledge of the
operational systems at Front Office. 
        掌握前台的操作系统
-    To have complete knowledge of
Shangri-La’s standard operating policies and procedures for Horizon Club. 
       掌握豪华阁的香格里拉标准操作程序
- To have knowledge of Shangri-La’s Programmes e.g. Shangri-La
Circle, FFP, Guest History. 
        掌握香格里拉的计划，如香格里拉
         会、积分里程、客史
-    Builds relationship with guests
to delight and gain loyalty. 
          
建立客户关系令客人愉悦和赢得忠诚度
-       Ensures all interactions with
guests are handled professionally and with care adhering to hotel’s policies
and procedures. 
        确保专业处理和关心与客人的交流互动，遵守酒店的政策和程序
-    Checks house status for Horizon
Club floor 
      检查豪华阁楼层的房态
-  Works with Front Office Rooms
Controller to pre-assign rooms for all Horizon Club reservations, taking note
of special requests and early arrivals 
      和房控员通力合作为豪华阁楼层的预定提前排房，记录客人的特殊需求
-   Coordinates with Housekeeping
on the set up of amenities in Horizon Club rooms prior to guests’ arrival. 






































     在客人抵店前和客房部协调豪华阁房间致意品的摆放

About Shangri-La FuzhouLocated in the heart of Fuzhou, the capital city of Fujian Province, Shangri-La Fuzhou overlooks Wuyi Square and has stunning views of Wushan and Yushan. Within close proximity to the city's shopping centre and a mere 45 minutes to the international airport, Shangri-La  Fuzhou is an ideal venue for both business and leisure travellers alike.Shangri-La Fuzhou has 414 beautifully appointed guestrooms and suites spread over 26 floors while boasting some of Fuzhou's most spacious and advanced conference and banqueting facilities. For work-life balance, we offer a well-equipped hotel aports and recreational facility in hotel. 关于福州香格里拉福州香格里拉位于福建省省会的心脏地带，位置方便，距离五一广场举步之遥，驱车前往福州长乐国际机场也仅需45分钟。酒店可俯瞰乌山和于山的醉人美景，是商务及观光旅游下榻的理想选择。酒店设有414间布置精美的客房和套房，房间面积从39平方米到237平方米不等，并均配有典雅而现代的装潢。从房内可将福州城的壮丽景色尽收眼底。