Manager, Opening Support, GC
2万-3万
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发布于 05-13
Manager, Opening Support, GC
2万-3万
上海 | 8年以上 | 本科
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JOB OVERVIEW 

 

As liaison between the owners, hotel pre-opening team with all the stakeholders in the regional office to support for a successful opening on brand, on time and on quality. 

 

KEY RESPONSIBILITIES 

 

  • Partner with Development, Technical Services, E-Distribution, Guest Loyalty and Operations, Marketing, Training, Global Sales, Legal and Finance team to support the hotel owners, pre-opening team for a successful openings. 
  • Understand the commercial tools to guide, coaching the hotel pre-opening team to complete within the requested time frame. 
  • Understand the standards for all brands and guide the hotel owner, hotel team to compliant when in the pre-opening process. 
  • Working with related stakeholders in the regional office and the designated hotel pre-opening team member to complete Data build-up for brand.com in a timely manner. Ensure the relative accounts setup in place in requested time frame. 
  • Tracking and complete the direct-connected GDS/OTA channels build-up process in a timely manner. 
  • Liaison with hotel pre-opening team and Regional Strategic Sourcing team to deliver the pre-opening integrated services in requested time frame. 
  • Tracking the completion status of Property Improvement Plan for all transition hotels in a joint-efforts with the Regional Director of Operations & Support and hotel owners. 
  • Coordinating with all the stakeholders for the new project kick-off meeting conduct in branded style. 
  • Managing and updating all the hotel contacts database for direct franchised properties. 
  • As liaison as the primary Property Opening contact with the Operations, Technical Services, E-distribution, Global Sales, Training and other internal teams. 
  • Work with the members of Training, Marketing and other internal team (Quality Assurance, Global Sales, Wyndham Rewards, Finance) to coordinate additional support where needed. 
  • Play as assistant in communicating, implementing and the compliance of the brand programs, policies and procedures, new initiatives to all direct franchised opening pipelines. 
  • Collecting and vetting the required licenses and certificates when stepping into a hotel final opening phase, work with the legal team to complete the amendment process if necessary. 
  • Draft and distribute document internally for those new opening properties. 
  • Assist on the Contract Admin tasks assigned from the direct manager. 
  • Carry out duties/projects as assigned by line manager from time to time. 

 

QUALIFICATIONS & REQUIREMENTS 

 

  • College degree preferably in Hotel Management, qualification in Business Management is preferred 
  • At least 8-year experience in a first class hotel, with a minimum of 5 years gained in management positions 
  • Business level proficiency in Chinese Language as well as English to support the tasks, 
  • Responsiveness and prompt follow up to the calls from the hotel owners and pre-opening team. 
  • Enthusiastic, Confident and self-reliant 
  • Ability to facilitate a small presentation within targeted audience (hotel owners, pre-opening team), comfortable to deliver within small groups. 
  • Tactful and sensitive to employees and guests 
  • Effective communicator with all stakeholders from the regional office to the pre-opening hotel projects 
  • Excellent interpersonal skills to build the trust with all the stakeholders and ability to influence others by such skills. 
  • Strong knowledge of the official tools, such as Microsoft Word, Excel, Powerpoint. 
  • Knowledge on the key system applications used in this position such as  MyPortal, Salesforce, also familiar with the hotel PMS system such as Opera, Foxhis, Cloud Wisdom etc. 
  • Ability to an extensive working hours to achieve the goal within the time frame. 
  • Limited travel time requested for this position. 
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公司地址
上海市淮海中路1010号嘉华中心26楼
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职位联系人
Jessica Hong 洪超
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  • 酒店业--国际高端酒店/5星级
    行业
  • 50-99人
    规模
  • 外商独资.外企办事处
    企业性质
温德姆酒店集团(Wyndham Hotels & Resorts, Inc.,纽约证券交易所股票代码:WH)遍布全球六大洲逾95个国家和地区,拥有大约9,100家酒店,是全球性的酒店品牌特许经营商。温德姆酒店集团拥有超过83万间客房,每天吸引着来自全球各地的游客,在经济型和中端住宿行业表现优异。集团旗下有 23 个酒店品牌,包括速8酒店(Super 8)、戴斯精选(Days Inn)、华美达(Ramada)、麦客达(Microtel)、拉昆塔 (La Quinta)、呗盟(Baymont)、蔚景(Wingate)、美吟( AmericInn)、 浩枫温德姆公寓 (Hawthorn Suites)、Trademark Collection和温德姆(Wyndham)。屡获殊荣的温德姆奖赏计划是集团的客户忠诚度计划,为全球超过9,700万名注册会员在集团旗下数万家酒店、俱乐部度假村及度假租赁酒店提供兑换积分奖赏。有关更多信息,请访问网站: www.wyndhamhotels.com。
上海市淮海中路1010号嘉华中心26楼
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