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岗位职责
确保宴会的顺利进行并圆满成功,并超越客人的期望。
- 协调每日宴会厅的运行以达到最大化的利润同时最大限度的满足客人
- 在客人到来时组织迎宾工作并确保他们的要求被满足
- 确保客人的要求被传达处理
- 追踪那些因团队预订或房间分配而产生的错误并尽快解决
- 管理一些宴会的主要资料
- 按照要求负责一些重要的宴会
- 监督所有的服务和宴会布置
- 监督所有的服务和会议布置
- 监督所有的服务和鸡尾酒会布置
- 确保房间、食品质量和最后布置的常规检查
- 确保所有的设备都能正常运转
- 监督和管理会议音响设备
- 同宴会销售保持紧密合作
- 同会议组织者保持良好沟通
- 按照酒店的标准程序制定服务标准及规则。
- 确保员工按照标准与程序完成任务。
- 遵守酒店的规章制度及晋泽昌令客人满意计划,推广相关系统的程序知识以尽可能的超越客人期望。
- 负责设备的维护
- 监督客用设施和对客服务的标准
- 控制存货并监督存货安全程序
任职要求
专业知识技能
1.1.优秀的英语口译及书写能力.
2.精通计算机程序、熟知软件及电子表格系统
学历
3.大专毕业证书
经验
4.2-3年其他五星酒店同职位的工作经验。满3年的餐饮技术管理课程。
其他技能要求
5.领导才能、培训技巧、组织能力
6.开朗及外向性格
山西晋泽昌文旅酒店隶属于山西鑫宇泰集团旗下高端豪华五星文化创意酒店,建立“以人为本”,为宾客提供真正的待客之道和真挚情谊“用心服务”“匠心品质”。Shanxi JZC Hotel is an exquisite luxury five-star cultural and creative hotel, proudly affiliated with Shanxi XinYuTai Group. Guided by the value of genuine care for people, we endeavor to provide guests with an authentic experience of hospitality and camaraderie, characterized by heartfelt service and impeccable craftsmanship.酒店占地面积约38000平方米,楼高20层,拥有261套/间豪华客房,国际会议中心采用全场无柱式设计,1,000平米可分割超大空间,配备P2.0高清LED超大显示屏,令您的宴会色彩斑斓,彰显品质,全日制餐厅拥有150个餐位,提供本地特色风味及西式美食。让尊贵的您尽情享用环球美味的同时放松身心。私享中餐厅和装修典雅包房为您提供精致饕餮美馔,优美的就餐环境,丰富多元的餐厅令人期待。健身中心和SPA水疗中心,让您享受疗愈身心的焕活护理健康体验。The hotel covers an expansive area of approximately 38,000 square meters and stands majestically with 20 floors. It boasts 261 luxurious suites and rooms, each offering a haven of elegance and comfort. The international conference center features a seamless, pillarless design, with a remarkable dividable space of 1,000 square meters; equipped with a high-definition P2.0 LED display, the venue adds a vibrant and quality touch to your banquets. The all-day dining restaurant accommodates 150 guests, offering a delightful fusion of local specialties and Western cuisine, where you shall indulge in a world of exquisite flavors while allowing yourself to relax and unwind. For a more intimate dining experience, our exclusive Chinese restaurant and elegantly decorated private rooms provide a feast of gourmet delicacies. The pleasing dining ambiance and diverse range of culinary options are sure to exceed your expectations. Additionally, our fitness center and spa retreat offer a rejuvenating sanctuary, allowing you to enjoy revitalizing treatments and experiences that promote the well-being of your mind and body.以创意文化的品牌基因,突破传统星级酒店的桎梏,融入当地文化,巧妙运用晋商瑰丽八家大院文化,徐徐展开三晋画卷,缔造至臻品质生活,“晋泽昌”由此诞生,愿您昌盛亨通,发现生活的惊喜,体验生活的美好,创造回忆,把体验带回家。At the heart of our brand lies a deep connection to creative culture, as we aim to transcend the confines of traditional hotels. Embracing the local culture and seamlessly weaving the splendid heritage of the Shanxi merchants' grand courtyards, we unfold a picturesque panorama of the Shanxi region with an aspiration to create an unparalleled lifestyle. Thus, Jinzechang is born, a name that carries our sincere wish for your prosperity and abundance. May you embark on a journey of discovery, finding the wonder of life, experiencing its joy, creating cherished memories, and taking them back home with you, forever reminding you of the exquisite experiences you encountered at our hotel.晋泽昌文旅酒店JZC Hotel 地址Address :山西省太原市龙城大街89号 89 LongCheng Street, Taiyuan City, Shanxi Province邮编Postcode:030031 邮箱Email:HR@JZCHotel.com