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【岗位职责】
确保遵循酒店的政策方针和品牌标准。
确保所有队员遵守酒店仪容仪表和个人卫生标准。
确保正确解释酒店的服务标准和酒店政策给员工并且让员工正确的执行。
提供良好的工作氛围和建立和谐的团队,增加团队的士气和工作效率。
对员工实施培训,并评估他们的能力。
和厨师建立有效的沟通和友善的工作关系。
确保培训和监管新的团队成员,同时需要配合其他的员工。
负责团队的季度评估和团队纪律。
提前意识到缺少服务标准的对客服务并及时制定发展计划,跟踪和执行改变。
和其它部门建立良好的沟通关系。
按要求完成所有需要的数据报告。
在中餐厅有活动或者大型宴会时候准备分析报告。
处理所有的客人意见建议并且记录在册。
设计客人和VIP客人的记录并且维护。
监督和保持餐饮部的预算,收入等。
【岗位要求】
良好的沟通协调能力和团队管理能力。
全面的餐饮部运营知识。
3年以上相关的工作经验。
有高度的商业敏锐感。
舟山长乔鹈鹕度假酒店位于舟山长乔海洋国际旅游度假区内,是由杭州长乔集团规划设计、投资建设,首旅南苑酒店集团运营管理的中国最具人气亲子度假型酒店。总建筑面积5万平方米,尊享高端主题客房489间,臻选海底、雨林、河川、树屋等20余种稀有实景主题以及热气球主题客房、飞艇主题客房、公主主题客房等多个主题亲子房型,拥有四大主题餐厅和多功能厅,汇集全球美食风尚,可同时满足1500位宾客用餐;酒店内设置有八个会议厅,总面积3300平方米,可容纳约2000人同时参会。酒店大堂设有高11.8米、宽4.6米的恢弘“东海支柱”圆柱形展缸以及超大面宽鹈鹕展池;健身房等休闲娱乐设施配套齐全。酒店依托度假区内的海洋公园、雨林动物公园、海豚湾水公园、鲨鱼湾四季海水浴场等大型主题项目,堪称国内度假酒店行业创新标杆之作。我们将为员工提供丰厚的薪酬和福利待遇,完善的设施和住宿,相关的职业培训及与公司一起共同成长的机会。舟山长乔鹈鹕度假酒店计划于2024年6月开业,热忱期待您成为长乔的一员!Zhoushan Changqiao Pelican Resort Hotel is located in Zhoushan Changqiao Ocean International Tourism Resort, which is China's most popular family-friendly resort hotel designed, invested and constructed by Hangzhou Changqiao Tourism Investment Group, and operated and managed by BTG-Nanyuan Hotel Group. It has a total construction area of 50000 square meters, enjoys 489 high-end themed guest rooms, selects over 20 rare real-life themes such as Underwater, Rainforest, River, and Treehouse rooms, as well as multiple themed parent-child rooms such as Hot Air Balloon themed guest rooms, Airship themed guest rooms, and Princess themed guest rooms. The hotel has four major themed restaurants and multifunctional halls, gathering global culinary trends, and can accommodate 1500 guests at the same time; The hotel has eight conference halls with a total area of 3300 square meters, which can accommodate about 2000 attendees simultaneously. The hotel lobby features a magnificent "East China Sea Pillar" cylindrical fish tank with a height of 11.8 meters and a width of 4.6 meters, as well as an oversized wide Pelican Exhibition pool; The hotel is equipped with complete leisure and entertainment facilities such as a gym. Relying on amusement facilities that built within the resort such as Ocean World, Rainforest Animal World, Dolphin Bay Water Park, and Shark Bay Four Seasons Bathing Beach, the hotel has become a benchmark in the hotel industry of China. Our colleagues will enjoy the attractive salary and benefits, complete facilities and accommodations, nice vocational training and the opportunity to grow together with the company. Zhoushan Changqiao Pelican Resort Hotel is planed to open in June 2024. We warmly welcome you to join us!