• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 人性化管理
• 包吃包住
• 集团内部调动
• 员工生日礼物

Primary Responsibilities 主要职责
1.To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety.
对酒店的规章制度、卫生、健康安全有明确的了解。
2.To supervise Room Attendant and inspect guest rooms and surround service areas. Paying attention to details by keeping the international standard of room cleanliness and product maintenance adhering to standard required by our hotel.
管理客房服务员并检查客房及服务区域的卫生，注意从饭店的全局出发并根据要求建立国际化的卫生标准。
3.To check all the guest rooms, VIP in-house, VIP arrival and long staying guests.
检查所有客房，重要客人的房间以及重要客人的到达，以及常住客人的房间卫生。
4.To document all daily activities and events such as guest complaints and habits in the logbook.
记录日常所有的活动，例如客人的投诉和喜好等。
5.To attend to guest requests and complaints. Takes corrective action.
采用正确的方式处理客人的要求和投诉。
6.To check on the standard of "Turn down services".
中班主管检查夜床服务是否符合标准。
7.To ensure the cleanliness of guestrooms, and ensure maximum guest satisfaction, adhering to the standard required by our hotel.
确保所有客房按酒店标准清洁，同时保证客人最大程度的满意。
8.To prepare daily work sheet for room Attendants.
准备客房服务员的每日工作表。
9.To perform secondary duties as assigned by the Executive Housekeeper. And Assistant Executive Housekeeper.
执行行政管家及行政副管家所分配的其它次要的任务。
10.Record daily events in the logbook and follow up on previous information reported by outgoing supervisor daily.
记录日常事件并继续向下一班主管的做好交班。
11.To assist in the inventory of guestroom linen.
协助客房布草的盘点。
12.Collects R.A.’s reports for submission to Housekeeping office.
收集客房服务员工作报告并将其上交到办公室文员处。
13.Reports and turns over any items left by guests to Lost & Found in-charge.
提醒员工报告并上交任何客人的遗留的物品。
14.Make sure guest room attendant keep high standard and follow up the housekeeping sop/lsop
确保楼层服务员保持高标准，并遵循客房部的标准操作流程。
15.Check the floor pantry daily, make sure the pantry keep cleaning and organized. Make sure the guest amenities are full set up .
每日检查员工工作间，并确保工作间干净整洁，同时确保工作有足够的易耗品供客人使用。

Knowledge and Experience 知识与经验
1.College degree or above
大专学历及以上
2.Minimum of 2 years' experience in the same position in luxury hotel.
至少2年以上奢华酒店同岗位的工作经验
3.Good interpersonal skills with ability to communicate with all levels of employees
良好的交际能力能和各级员工交流
4. Ability to work effectively and contribute in a team 
能有效工作并且对团队有贡献
5.Flexible and able to embrace and respond to change effectively 
能灵活快速地应对变化
6.Self-motivated and energetic
有上进心和精力充沛

        三亚海棠湾费尔蒙酒店坐落于拥有“蓝丝带”之称的海棠湾滨海带，是三亚高端奢华品牌酒店，致力于成为休闲旅行者、品牌商业活动和梦幻婚礼的理想首选。      Fairmont Sanya, located beachfront in the blue ribbon Haitang Bay is high-end luxury brand set to become a top choice for leisurely travellers, branded events and memorable weddings.       三亚海棠湾费尔蒙酒店独具创新、历史悠久的国际品牌赋以丰富的中国与海南本土特色酒店元素，酒店餐饮休闲、精品花园及多样化的活动场所相得益彰，将为宾客提供奢华舒适的入住体验。      Fairmont Sanya delivers a unique blend of time-honoured global hospitality entwined with rich cultural elements of Chinese and Hainan hospitality. Complementing the luxurious accommodation and lifestyle & wellness facilities is an exciting collection of dining, lounges and outdoor gardens and activity settings.      酒店提供473间豪华客房、套房及复式家庭套房，部分房间位于新的费尔蒙金尊大楼内。费尔蒙金尊服务是费尔蒙品牌重要的生活方式理念，旨在打造“酒店中的酒店”，为独具慧眼的休闲及商务宾客提供高水准的贵宾服务。     The hotel offers 473 luxurious rooms, Suites and Duplex Family Suites, some of which are located in the new Fairmont Gold Tower. Fairmont Gold Service is an important lifestyle concept of the Fairmont brand, it aims to create a hotel within a hotel, and provide high standard services to discerning leisure and business guests. 关于费尔蒙酒店及度假村        费尔蒙酒店及度假村是享誉全球的酒店集团之一，旗下许多酒店都成为了目的地的地标，如伦敦的The Savoy 酒店，纽约的 The Plaza 酒店和上海的费尔蒙和平饭店。我们知道，要想为宾客提供周到的服务，我们首先需要为我们的员工提供良好的待遇。因此，您将在这里发现遍及北美、加勒比海地区、欧洲、非洲、中东和亚太地区的工作机会，并能享受到良好的培训、职业发展、表彰和奖励。我们以公平和尊重的态度对待所有员工。费尔蒙也是社区和环保的领军企业之一，我们推出的对环境负责的环保旅游活动和备受赞誉的绿色合作伙伴计划也为酒店集团博得盛名。 精彩未来，等您开启！ ABOUT FAIRMONT HOTELS & RESORTS       Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. We know that, to offer our guests engaging service, we first need to offer our employees the great. That's why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as great training, career development, recognition and rewards. We treat all colleagues with fairness and dignity. One of community and environmental leaders, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits you!