招聘高级客房服务员 Senior Room Attendant_三亚文华东方酒店招聘信息-最佳东方

Report to shift on time in issued uniform in a clean, neat and tidy appearance at all times.
准时上班, 上班时穿着干净, 整洁的制服
Pick up work assignments（work form, minibar form and disinfection form） from the Housekeeping Department, and review for any questions. Sign in/ out on the attendant sheet and the floor keys. Report to assigned areas with required keys, equipment, supplies, etc.
从管家部领取自己的工作任务（做房报表、minibar报表和消毒报表）, 并查看是否有任何问题. 在出席簿和钥匙簿签出所领耶的钥匙, 配备着所需钥匙, 请洁工具等备品到分配的区域中工作
Clean guest rooms following the established procedures and MO standards.
根据文华东方集团标准设立的工作程序来清洁客房
Check for any discrepancies on the room attendants report.
检查服务员报告上是否有任何差异
Report any damages or repairs and maintenance needed to Housekeeping.
将任何损坏或者维修以及维护需求上报给管家部
Report any items found in check out rooms to Housekeeping office.
将所有在已退客房中捡到的物品交给管家部办公室
Check, replenish all the items( clothing, amenities, beverages in minibar and teas, coffees, sugars and so on) and record mini bar spending on reports.
检查, 补给的所有物品（棉织品、一次性物品、minibar酒水及茶、coffee、糖包等）并将小酒吧消费记录在报表上。
Inform the Runner to replenish the fruit for the room booked on the day.
通知对客派送员补充当天预定客房的水果
Following the brand standard and conscientiously complete the turndown task assigned by the F shift supervisor
认真完成中班主管分配的夜床任务并按照集团标准执行
Complete the inspection task of empty rooms every day in a timely manner
及时完成每天空房的检查任务
Actively cooperate with the completion of the room plan cleaning project arranged by the supervisor
积极配合完成主管安排的房间计划清洁项目
Response to guest request in a timely manner.
及时对客人的要求做出回应
Pick up laundry and dry cleaning items whenever require.
不论在任何时候都可以接收洗衣或干洗
Following hotel standard to Maintain the cleanliness of work area, pantry and clean the equipment of using( cleanliness equipment： vacuum machine, trolly)
保持工作区域和工作间的干净, 下班前需把所使用的工具（工具蓝物品）和设备（吸尘器、工作车等）按照酒店规定清洁干净，
Communicate with Housekeeping offices and colleagues to ensure guests stay in a comfortable environment.
Responsible for HSKP store management relevant matters.
负责客房部仓库管理等相关工作。
与管家部办公室和同事进行交流, 以确保客人在舒服的环境中.
Perform other duties as assigned by management.
履行经理分派的其他任务
Strictly comply with the relevant provisions of the hotel's 《Employee Handbook》
严格遵守酒店《员工手册》相关规定。

应聘者请携带本人身份证、一寸照片和相关学历证明到酒店人力资源部面试，我们真诚期待您的到来。 We welcome you to come along for an interview with your ID card and certificate. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Mandarin Oriental, Sanya is the first venture by Mandarin Oriental Hotel Group in Mainland China and is a showcase for the Group’s legendary award-wining services, guest-centric technology, innovative dining and holistic spa and wellness experience. Set among 12 hectares of beach, lush green slopes and tropical gardens, Mandarin Oriental, Sanya is an exclusive resort designed for sophisticated international travelers in search of tranquility and serenity, and the utmost in relaxation and luxury. The resort has 281 guestrooms, including pool villas, suites, pavilions and deluxe rooms, a 1.2 km stretch of exclusive coral beach, 11 restaurants and bars, a 525 sq.m. ballroom and 5 separate function rooms, a 3,200 sq. m. Spa Village, Recreation Centre and 3 outdoor pools. We cordially invite talented individuals with potential to join Mandarin Oriental, Sanya and grow hand in hand with us for a bright future. We truly hope that our staff will trust and understand the Mandarin Oriental Hotel Brand and Culture to help contribute to the success of the hotel brand through continuous enhancement of the hotel image and quality of service. We are looking for individuals with initiative, potential to grow with the Group, who have a positive working attitude, a commitment to success and a pleasant personality. Work skills and techniques can be learnt and improved upon through our comprehensive training programs. For more information about Mandarin Oriental, Sanya, please visit our website at http://www.mandarinoriental.com/sanya 文华东方酒店集团是一个屡获殊荣的国际机构，拥有及经营全球数家最著名的商务及度假酒店。作为文华东方酒店集团在中国内地的第一家酒店，三亚文华东方酒店将展示集团屡获殊荣的传奇式服务，提供创意美食、全方位水疗与愉悦身心的体验。三亚文华东方酒店是一家低密度的顶级豪华度假酒店，占地十二公顷，位于静谧清幽的私人海滩、翠绿山林和热带园林之中，为追求高质量享受的旅客提供一处静谧清幽、轻松自在、豪华舒适的度假胜地。酒店特色包括：278套客房，包括泳池别墅、套房、阁式客房和豪华客房；长1.2公里的私人珊瑚沙滩；11间餐厅及酒吧；面积525平方米的珊瑚湾会议厅和5间多功能厅；豪华的水疗、康乐及3个室外游泳池。我们诚意聘请有潜力的优秀人才加入三亚文华东方酒店，与酒店一同成长，共谋发展共创美好将来。我们真诚的期望员工信任及了解文华东方酒店的品牌和文化，并通过努力工作，不断提高文华东方品牌的知名度及影响力，最终使我们的品牌取得成功！我们寻找热诚主动、有潜力、对工作有担当、态度积极和品格良好的员工。我们相信相关的服务技巧和工作技能可以从酒店培训中掌握并获得提升！欢迎登录网站查询更多信息 http://www.mandarinoriental.com/sanya 联系方式Contact Us:三亚文华东方酒店中国海南省三亚市吉阳区榆海路12号邮编：572000Mandarin Oriental, Sanya 12 Yuhai Road, Sanya 572000, Hainan, ChinaAttn: Human Resources Department电话 Tel +86 898 8820 9999（转6210）电邮 Email: tinafa@mohg.com