招聘餐饮服务/领位 Service/Hostess_苏州狮山悦榕庄及苏州狮山悦椿酒店招聘信息-最佳东方

中西餐厅领位/中西餐厅服务员

1.To execute all mise-en-place duties and responsibilities as directed, on time, according to the predetermined standards

依照标准及要求及时有效的进行所有准备性工作

2.To engage in food and beverage service delivery as per the predetermined standards and sequence

按照指定的服务标准及流程从事餐前准备

3.To have thorough knowledge of the menu, drinks list and wine list and to be able to respond to guest inquiries.

熟悉菜单、饮料单及酒水单并能够正确的回应客人的需求

4.To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service

以高效、友好、切实的服务达到并超越客人的期望

5.Collects and delivers laundry according to hotel procedure

按酒店程序收集并输送布草

6.Maximizes revenue in the outlet by implementing upselling procedures

通过实践产品推销技巧实现利润最大化

7.Helps maintain the outlet in top physical condition by reporting any engineering defects to supervisors

通过向主管报告一些工程不足使餐厅环境保持在最佳状态

8.Helps maintain standards of cleanliness by carrying out front and back of house cleaning duties as directed

帮助开展工作区域周围的清洁工作以保持卫生高标准

9.Handles customer complaints if possible, or reports them to supervisors.

处理客人投诉并向主管报告投诉信息

岗位要求

1.More than 1 years working experience in the same position is preferred.

1年以上同岗位工作经验者优先考虑。

2. familiar with the hotel's customer service requirements.

熟悉掌握酒店对客服务的要求。

3. professional and responsible, civilized behavior.

有事业心和责任感，行为举止文明礼貌。

4.Good interpersonal, communication and organizational skills.

具备良好的人际关系、沟通和组织能力。

5.Excellent communication and etiquette skills to create great experience at home for our guests.

优秀的沟通能力和礼仪技巧，从而创建宾至如归的体验。

悦榕集团（“悦榕控股有限公司”或“集团”）是全球领先的独立运营，多品牌并行发展的酒店集团，在全球23个国家拥有超过8,000名员工。除了目前在17个国家已运营的60家酒店外，还有47家新酒店和度假村正在设计和建设中。位于苏州新区的悦榕庄酒店与悦椿酒店双品牌酒店目前试运营，预计2024年一季度开业。酒店背靠狮山景区，毗邻苏州博物馆西馆。酒店设计汲取古典造园手法，亭台楼阁、绿植园艺，将苏州人文典雅之韵及现代建筑设计之美融于一体。福利条款1.极具市场竞争力的薪资福利，员工享有每月10%服务费福利2.提供免费员工住宿及工作餐3.8小时工作制，做五休二4.免费提供制服及制服的清洗5.舒适的工作环境、丰富多彩的员工活动6.缴纳五险一金7.全面的线上线下培训课程和晋升发展计划8.悦榕庄旗下酒店免费房住宿待遇