• 五险一金
• 带薪年假
• 员工生日礼物
• 岗位晋升
• 技能培训
• 包吃包住
• 人性化管理
• 领导好
• 帅哥多
• 美女多

Job Summary:
To uphold brand standards and to be responsive to the instructions of the Front Office Manager/General Manager.  The role of the Guest service manager will be to ensure that the requests and needs of all guests are accommodated.  The Guest service manager will be responsible for the smooth operation of the Front/back area during shift, acting as the management representative for the Hotel to ensure complete guest and patron satisfaction. Making business decisions for the unit in the absence of thereof, taking into account the Hotel’s philosophies, standards and procedures.  
The Guest service manager will ensure that Associates act at all times in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained. 
岗位概述:
坚持品牌标准并对前厅经理/总经理的指示做出响应。宾客服务经理的任务就是确保客人的要求与需求都被解决。宾客服务经理会对当班期间前后工作区域的顺利运行负责，起到代表酒店管理层从而确保使客人与赞助商满意。在领导不在时参照酒店的企业文化，标准以及程序做出合理决定。
宾客服务经理要负责确保员工一直按照酒店政策与程序的标准以礼貌的，安全地，有效地方式实施服务，从而确保保持高质量的服务。        

Job Knowledge / Skill:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.  
Requires good communication skills, both verbal and written.
Must possess good computational ability.
General knowledge of the city where hotel is located and its attractions.
Extensive knowledge of the hotel, its services and facilities.
工作知识/技巧:
必须有表述，阅读和书写能力，能够理解在工作环境中使用的主要语言。
必须有能力阅读和书写， 以确保正常的沟通程序。
要求具备良好的口头，和书写沟通能力。
必须具备良好的电脑应用技术。
对所处城市的位置和景点有一定的了解。
对酒店的产品和服务有广泛的理解。

Education:
High school, diploma in Hotel Management or equivalent education required.
Experience:
At least two to four years experience in Front Office /Housekeeping/Guest Services, including at least two years supervisory experience required.
教育：
具备高中，酒店管理专业文凭，或同等学历。
经历：
2-4 年的在酒店前台，客房，宾客服务的工作经验，其中包括至少2年的在主管岗位的工作经验。

宝龙城市广场城阳宝龙城市广场坐落于青岛北部核心区域，总建筑面积近70万平方米，由近20万平米国际社区、50余万平米游乐主题购物中心和旅游度假酒店及酒店式公寓组成。集旅游、购物、美食、文化、休闲、娱乐、居住、商务8大主题功能于一体。宝龙城市广场核心主力店现已全面进驻，宝龙乐园、宝龙福朋喜来登酒店、韩国乐天玛特超市、康城奥特莱斯名品折扣广场、宝龙国际影城、美食广场，携手肯德基、麦当劳、味千拉面、周大生珠宝等众多次主力店，共同打造北青岛最大商圈。 青岛宝龙福朋喜来登大酒店设备齐全，配套设施高档，酒店地上13层，地下一层。其中4—13层为客人提供了303间温馨舒适的客房，1—3层为酒店裙楼，裙楼由宝龙明珠酒楼，大宴会厅、大、中、小型会议室、大会议厅、商场及共享大堂组成。