招聘宾客关系主任_蚌埠南山豪生大酒店招聘信息-最佳东方

岗位职责
1.掌握当日客情及餐饮活动。
2.参与各项前台的工作。发现并上报工作中出现的问题。
3.掌握当天到店及离店的重要宾客，回头宾客。
4.在宾客到店之前准备好登记表、钥匙卡等以确保入住手续方便、快捷。
5.与住店宾客保持良好沟通以了解宾客之喜恶（喜好），协助宾客解决疑难事宜。
6.做好每日对住店宾客的电话拜访工作，搜集宾客意见并及时采取跟进措施与向上级反映。
7.在前台及大堂与商务楼层接待及迎送住离店的宾客。
8.协助入住商务楼层之宾客办理登记入住及离店手续。

岗位要求
1.专科以上学历，有同岗位工作经验5年以上，有良好英文沟通能力。
2.具有良好的服务意识，团队协作精神以及良好的沟通、协调和应变能力。
3.注重细节，工作有责任心，敢于承担责任，执行力较强。
4.有上进心和良好的学习能力和抗压能力。

蚌埠南山豪生大酒店位于蚌埠市中心区域，是蚌埠市第一家国际五星级大酒店，距离京沪高铁蚌埠南站仅15分钟车程。酒店拥有325间精心设计的豪华客房和套房。4间风格典雅而时尚的餐厅和艺廊酒吧是你商务宴请，亲朋欢聚和休闲放松的首选之地：豪生阁中餐厅经营正宗粤菜，豪生咖啡厅则为你呈上经典亚洲美食和西式特色美味。面积超过1800平方米的大型宴会厅和会议室均配有专业的视听设备和无线高速上网，专业的会议团队提供一站式跟进服务将带给你最舒心的感受。繁忙之余，健身中心和恒温泳池是你放松身心的绝佳去处。敬请关注酒店微信：豪生蚌埠人力资源电询及面试时间：周一至周五8：30-11：00；14：00-16：30(节假日除外)The newly built Howard Johnson Nanshan Plaza Bengbu is the first international 5-star hotel located at the central area of Bengbu City. The hotel is located only 15 minutes’ drive from the Bengbu South Railway Station of Beijing-Shanghai high-speed railway. The hotel features 325 spacious and elegantly designed guest rooms and suites. The four modern and contemporary styled restaurants and bars are ideals for business entertainment, family gatherings and relax. The Chinese Restaurant serves the traditional Cantonese specialties and the Café offers an exciting blend of Asian and Western culinary specialties. Find inspiration in our 1,800-square-meter ballroom or additional meeting rooms fully equipped with audio visual equipment and high speed Internet access. Our Convention Services team is committed to providing exceptional service to ensure your meeting is a great success. The Fitness Center and the Heat Pool are specially designed getting you fit and trim in extreme comfort.