• 节日礼物
• 技能培训
• 带薪年假
• 管理规范
• 员工生日礼物
• 岗位晋升
• 双休
• 五险一金

  
Essential Duties and Responsibilities–(KeyActivities of the role)
主要职责﹣(职务的主要工作)
 
Assists the Training Manager in theimplementation of all training programs.
协助培训经理实施所有的培训计划。
Familiarise yourself with the IHG HRand Training Standards.  Implementproperty policies, procedures relating to training.
熟悉洲际集团人力资源和培训方面的标准。执行与本酒店培训相关的政策和程序
Conduct Training Needs Analysis for departmentsto Identify and determine training needs.
分析并确定部门的培训需求
Tabulate the data showing departmentaltraining needs for the Training Manager 
列表向培训经理演示部门的培训需求。
Analyze guest questionnaires, feedbackto identify and determine training needs.
       对客人问卷和反馈进行分析，以确认培训需求。
Assists the Training Manager indeveloping hotel’s annual training planner and ensure it is in line with theoperational strategy.
协助培训经理制定酒店的年度培训计划并确保培训计划符合酒店的营运策略。
Assists the Training Manager toprepares the Training Budget.
       协助培训经理准备培训预算。
Set objectives for all departmenttraining program conducted for the year.
       为所有的部门培训项目设立目标。
Set the Evaluation System fordepartment training program.
       为部门培训课程设立评估体系。
Monitor the progress of the TrainingPlan for each department to ensure that the training objectives are beingachieved
监控各部门培训计划的进展，确保达成培训目标
Design, produce and implement trainingprogrammes which meet specific departmental needs in conjunction withDepartment Heads, ensuring that training session plans are structured and thattraining is effective.
协助部门经理设计，实施为满足部门培训需求的培训课程，确保培训的有效性
Attend departmental training session andcritique performance
出席部门的培训，并评估培训表现
Ensure that Department Heads abide bytheir responsibilities of employee training against departmental SOPs
       确保部门经理根据部门的操作标准，对员工进行培训
Performs teaching duties in aprofessional manner, according to instructions issued by the Training Manager
在培训经理的指示下，以专业的态度完成培训教学任务
Conducts new hire Orientation Trainingincluding grooming and hygiene, telephone manners, English training courses andetc as required. 
按要求主持新员工入职培训，包括仪容仪表和卫生，电话礼仪，英语培训等
Conducts Service Training Program asrequired
按要求主持服务培训
Communicates and coordinates withother Departments for name lists of participants who will be attending training
       与其他部门沟通，协调培训学员报名情况
Assists in coordinating and liaisingwith Departments or sister hotels concerned on sending staff out forcross-training and exposure both in PRC and overseas.
与相关部门或姐妹酒店协调和协助员工在国内，国外的外派交叉培训
Prepares weekly and monthly trainingschedules and monthly training report.
       准备每周和月度培训计划和月度培训报告。
Checks that all lessons are conductedin a professional manner.
       检查所有的培训课程都以专业的方式进行。
Supervises and evaluates localteachers’ performance together with related feedback from staff & planfuture sessions accordingly.
       综合员工的反馈，管理和评估本地教师的表现，并据此做好今后课程的安排。
Assists Training Manager in sourcingfor training materials appropriate to the Hotel staff and responsible forpurchasing or having materials printed.
       协助培训经理收集适合酒店员工的培训资料，并负责购买或印刷培训资料。
Managing all updated records of alltraining programs conducted.
       管理所有的进行过的培训课程的记录，并确保该记录是最新的。
Maintains all hotel training records 
维护所有的酒店培训记录
Responsible for managing and caringfor the Training Room, Training Library, training equipments and materials.
负责管理培训教室，培训图书室，培训设备和资料
Maintains and updates inventories ofall training materials
管理和更新培训资料库存状况
Use IHG benchmarks to monitor successof training programs and amend your efforts accordingly.
通过宾客满意度调查，员工满意度调查和生意预算的达成情况监控培训课程的成效，并据此修正培训重点
Monitor training programs for 跟踪以下培训项目：
ManagementTrainees 管理培训生
WorkExperience 实习
HotelSchool Trainees, etc 酒店学校培训生等
Produce monthly training reports for TrainingManager, including 制作月度培训报告，提交至培训经理，内容包括：
InternalTraining Programs conducted 酒店内部主持的培训课程： 
Whoattended  哪些人参加
Numberof people attended 参加人数
Durationof training 培训时长
Whotrained 培训导师
Costof delivery 培训费用
Externaltraining programs attended 参加的外部培训课程：
Whoattended 哪些人参加
Numberof people attended 参加人数
Durationof training 培训时长
Whotrained 培训导师
Costof delivery 培训费用
Liaise with educational institutionsconducting hospitality and training courses
与酒店管理学校保持联系
Maintain current information andrecords of suppliers of training resources and materials
保持培训资源和培训资料供应商的最新资料和记录
Contributes towards regionalactivities as directed by Regional Director of Human Resources / GeneralManager
积极配合区域人力资源总监或总经理主持的区域性活动 
Coaches, counsels and disciplinesstaff, providing constructive feedback to enhance performance
指导，劝告和规范员工，为强化工作表现提供建设性反馈。
Regularly communicates with staff andmaintains good relations
定期与员工沟通，并保持良好的关系。
Ensures Hotel’s Fire, Health andSafety Procedures are implemented
确保实施酒店的防火，健康和安全的政策和程序
Initiate action to correct a hazardoussituation and notify supervisors of potential dangers
主动采取行动去纠正危险的场景并将潜在的危险告知主管。
 
2.   REQUIRED QUALIFICATIONS
资格
 
RequiredSkills –
技能要求
Communicationskills are utilized a significant amount of time when interacting with others;demonstrated ability to interact with customers, employees and third partiesthat reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
Proficientin the use of Microsoft Office
          精通微软办公软件
Problem solving,analytical, reasoning, motivating, organizational and training abilities.
        具有解决问题，推理，号召，组织和培训能力
Good writing skills
       良好的写作技能
Good English reading skills and translation skills
        良好的阅读及翻译能力
 
Experience –
经验
2 years of relevant experience or similarsupervisory role, or an equivalent combination of education and work-relatedexperience.
      2年相关工作经验或相似的培训经验，或与此相当的教育与工作经验结合的背景

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