• 节日礼物
• 技能培训
• 带薪年假
• 管理规范
• 员工生日礼物
• 岗位晋升
• 双休
• 五险一金

  
Duties andResponsibilities工作职责
Ensures forwarding andreceiving of all information pertaining to the department in order to maintainset standards and achieve guest satisfaction
确保接听和转达所有与部门相关的信息，确保既定标准并取得客户的满意。
Receives, records, anddistributes various reports
接听、记录并分发各种报告。
Receives, records, andtransmits guest requests accurately
准确接听、记录并传达客人的要求。
Responsible for entering accurateroom status into computer daily and investigate discrepancies 
负责每天将客房情况准确的输入电脑并调查各种异常情况。
 
Maintains and updateadministrative data
维护和更新行政数据。
Maintains key control
管理钥匙。
Monitors lost property
监管失物相关事宜 。
Maintains working area andequipment in a proper state of cleanliness and repair
确保工作区域和设备得到良好的清洁和修缮。
Report guest complaints toExecutive Housekeeper or delegate immediately
及时向行政管家或其代理人汇报客人的投诉情况。
Complies with hotel’s health,safety and hygiene policies and adheres to conduct personnel grooming andhygiene standards
遵守酒店的健康、安全和卫生政策，并遵守个人仪容和卫生规范。
Attends meetings and trainingsessions as required
按要求参加会议和培训活动。
Is multi-skilled as a RoomAttendant as well as other areas of Housekeeping 
成为掌握客房服务员和客房部其它业务领域工作技能的复合型人才。
Adheres to Housekeeping standardsand procedures and enforces same
遵守并执行客房部的规范和工作程序。
Maintains good relations withHousekeeping staff and other interfacing departments, in particular FrontOffice and Engineering
与客房部员工以及其它关联部门，特别是前厅部和工程部保持良好的关系。
QUALIFICATIONS AND REQUIREMENTS任职要求
Required Skills –
技能要求 
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
 
Able to speak, read and write English
具有说，读和写英语的能力。
 
Qualifications –
学历
High School or equivalent
高中或相当学历
 
Experience –
经验
1 year related experience, or an equivalent combination of education and experience.
拥有1年相关工作经验，或与此相当的教育和相关工作经验结合的背景


 

黄山昱城皇冠假日酒店，是由黄山旅游发展股份有限公司投资兴建，由洲际酒店集团进行管理的酒店。酒店位于黄山市中心城区黄口大桥旁，坐拥新安江畔优越的地理位置，周边环境优美宜人。酒店拥有481间豪华客房与套房，可饱览秀丽的新安江胜景。超过上千平方米灵活的会议场地，是您商务或者聚会的理想选择。