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皇冠假日酒店及度假村的目标是让宾客在商务旅行时轻松掌控取得成功所需的一切。那正是您发挥作用之处。当您成为皇冠假日酒店及度假村品牌的一员,您拥有的不仅仅是一个头衔。如果您与Gina一样擅长羽毛球,并喜欢阅读,您身上就具备我们看重的品质——也就是让您与众不同的那些个人天赋、爱好与梦想。皇冠假日酒店正在寻找Gina这样的人才:充满活力、信心十足、雄心勃勃,在自己的岗位上出色表现,同时帮助我们的宾客也取得成功。作为努力工作的回报,您将享受优渥的薪酬和福利。此外,由于您的职业生涯将与您自身一样独一无二,我们将根据您的需求有针对性地提供各种支持,为您的入职缔造一个良好的开端,让您融入团队并获得成长的空间。洲际酒店集团在全球100多个国家经营着4,900余家酒店,皇冠假日酒店及度假村品牌就隶属于洲际酒店集团旗下。加入我们的团队之后,您还将享有这家成功的全球酒店集团带来的众多机遇。何不选择加入我们,在工作中尽炫自我?访问下列网址,立即了解更多关于加入我们团队的信息。 www.ihgjobs.cn/www.ihgjobs.hk/www.ihgjobs.tw

    职位:餐饮服务员

  • 职位性质:全职
  • 工作地区:安徽省黄山市
  • 招聘人数:8人
  • 学  历:高中
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供食宿
  • 年龄要求:18-30
  • 计算机能力:不限
  • 语言要求:中国普通话(良好)
  • 性别要求:不限
  • 婚姻状况:不限
  • 国际联号工作经历:不限
  • 薪资待遇:1001~2000
  • 职位有效期2017-10-24至2018-01-22

岗位职责/职位描述

  

Duties and Responsibilities工作职责

  • Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures

  • 按照部门的规范和程序提供高标准的餐饮服务。

  • Communicates to his/her superior any difficulties, guest comments and other relevant information 

  • 与上级领导交流有关疑难,客人意见和其它相关信息。

  • Establishes and maintains effective employee working relationships

  • 与员工建立并保持良好的工作关系。

  • Attends and participates in daily briefings and other meetings as scheduled

  • 参加和参与每日的例会和其它计划好的会议。

  • Attends and participates in training sessions as scheduled

  • 参加和参与计划好的培训课程。

  • Prepares for service by ensuring:

  • 确保部门的以下各项工作就绪为客人提供服务:

  • Grooming is impeccable and in accordance with ICHG personal presentation standards

  • 遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔

  • Outlet equipment is clean

  • 设备干净

  • Equipment is sorted and stored

  • 设备分类且存放好

  • Glassware is polished

  • 玻璃器皿擦亮

  • Flatware is polished

  • 擦亮餐具

  • China is clean

  • 清洁瓷器

  • Waiter stations are prepared

  • 准备好服务台

  • Cutlery is placed for buffet and table service

  • 摆放好自助餐桌上的餐具

  • Tables are set

  • 摆设好餐台

  • Reservations are read and familiarized

  • 阅读并熟悉预订

  • Special occasions are ready

  • 准备好特别活动

  • Music is on

  • 放音乐

  • Lighting is on

  • 开灯

  • Outlet is ready for service and guest comfort

  • 酒吧准备就绪为客人提供舒适的服务。

  • Carries out effective service by ensuring:

  • 高效的提供服务:

  • Guests are greeted and seated

  • 迎宾并安排客人就坐

  • Daily specials are explained and upsold

  • 说明并推销每日特价

  • Food orders are processed accurately

  • 准确的下餐单

  • Trays and tray jacks are effectively used

  • 有效的利用托盘和托盘架

  • Food orders are taken quickly

  • 快速的为客人写餐单

  • Payment methods are handled accurately

  • 确的处理付款方法

  • Working areas are cleaned and re-set quickly

  • 快速的清洁工作区和重新布置

  • Bar is clean

  • 清洁的酒吧

  • Used ashtrays are regularly cleaned

  • 定时清理用过的烟灰缸

  • Guests are conversed with in relation to the food and beverage products

  • 与客人谈论有关的餐饮产品

  • Carries out effective beverage service by ensuring:

  • 通过确保以下内容高效的提供饮品服务:

  • Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations

  • 遵守酒精饮料服务归定,推销饮料并定时为客人续酒。

  • Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine

  • 与客人谈论葡萄酒,建意葡萄酒的品种和风格,写单和为客人送酒

  • Promoting and selling cocktails to guests

  • 向客人推销鸡尾酒

  • Making and presenting cocktails

  • 调配和装饰鸡尾酒

  • Coffee and tea is served hot and in accordance with standard

  • 按规范提供热的咖啡和茶

  • Take appropriate action to resolve guest complaints

  • 正确处理客人的投诉。

  • Food and beverage stock is stored in relation to hotel procedures

  • 按照酒店的规定存储餐饮存货。

  • Performs related duties and special projects as assigned

  • 承担相关的职责和安排的特别项目。


QUALIFICATIONS AND REQUIREMENTS任职要求

Required Skills –

技能要求

  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

  • 完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。

  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.

  • 持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。

  • Able to read and write English

  • 能够读写英语。

 

Qualifications –

学历

  • High School.

  • 高中学历

 

 

Experience –

经历

  • Food service experience with general knowledge of restaurant operations preferred.

拥有食品服务经验并具有餐厅运营的一般性知识者优先考虑。

 

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