招聘Business Development Manager - Beijing 业务拓展经理 - 北京_海南清水湾莱佛士酒店招聘信息-最佳东方

PURPOSE OF POSITION

目的

To manage sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel.

根据年度市场销售计划管理销售活动，并执行酒店销售策略实现或超额完成预算。

KEY ROLES & RESPONSIBILITIES

主要角色&职责

· Implements all sales action plans related to the Beijing market (by customers’ properties) as outlined in the Marketing plan.

实现所负责的北京市场（按客户性质）的销售计划

· Actively participates in achieving the departmental goals, which contribute to the Marketing budget.

积极参与实现部门目标，促进达到市场预算

· Closely monitors accounts revenue and business production for Corporate / Embassy/ Government / FIT / Meetings/Events accounts.

密切关注公司、使馆、政府、散客、会议及宴会客户创造的利润及产量

· Maximises up-selling opportunities whenever possible.

尽可能最大化销售机会

· Assists the Assistant Director of Sales/Director of Sales in the forecasting of rooms revenue and ATR for Corporate / FIT /Meetings/Events groups.

协助销售总监和销售副总监预测企业客户、散客、会议及宴会团队客户的客房利润及平均房价

· Attends related work functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering, and other facilities and services) for the hotel.

出席相关工作职能及宣传活动（如贸易展览会）及酒店促销（客房、餐饮、及其他设施和服务）

· Plans sales trips, under the direct approval of Assistant Director of Sales, Director of Sales or Director of Marketing to major market areas, calling on accounts within the specific market areas, and report to Director of Sales or Assistant Director of Sales.

计划销售出差，在市场总监、销售总监、副总监的监督下管理主要市场领域，专注特定市场领域内的客户并向销售总监、副总监报告。

· Reviews direct competition and conducts regular research

定期测评及调查直接竞争对手

· Maintains a high level of exposure for the hotel in major market areas through direct sales, telephone, fax and written communications.

通过直销、电话营销、传真及书面交流使酒店在主要市场领域保持高曝光度

· Develops increased room nights as well as Banquet revenue.

增加入住率，提高宴会利润

· Maintains close communication with the Events Management Team in the negotiation process of their accounts

在谈判过程中与宴会管理团队保持密切的沟通

· Achieve daily targeted number of sales calls with effectiveness

高效率地完成每天的电话销售拜访

· Develop business leads for the Hotel on weekly basis

每周为酒店发展新的商务机会

· Prepare monthly Hit List of accounts to penetrate for the following month

每月准备下个月份的待开发客户清单

· Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts

每周针对潜在/新客户至少安排两次考察或娱乐会晤

· Prepare monthly action plan for main market segment

每月针对市场划分准备销售活动计划

· Monthly review account profile/based on room nights production and average rate

每月根据酒店间夜产量以及平均房价回顾客户档案

· Monitor Competitors Rate Strategy, Account penetration and Marketing activities to maintain a competitive edge

监视竞争对手价格策略，客户渗透情况和市场活动，保证酒店绝对的竞争力

· Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts

全权负责客户管理，包括出合同，更新档案以及更新合同内容

· Update management on VIP arrivals and meet and greet accordingly

通知酒店管理层VIP客户抵店，与客户见面并欢迎

· Cross-sell sister properties & update ADOS on global accounts’ potential for GSO target

依据集团的全球潜在客户销售指标销售姊妹酒店并汇报至销售副总监

· Conduct negotiations to achieve the best profit and rates for the Hotel

通过销售谈判，实现酒店的最大利润和最高价格

· Attend hotel client events and local community business events and networking

参加酒店客户的活动以及当地社区商务或网络会晤

· Daily report to the ADOS on market trends and business leads

每天将市场形势和新的生意报告至销售副总监

· Performs related duties and special projects assigned

承担相关的任务和特别分配的项目

PERSONAL ATTRIBUTES

个人技能

· Ability to prioritize, organize work assignments and follow-up

能够得体地组织工作分配与跟进

· Ability to execute a multitude of tasks on a timely basis

能够同时执行多项任务

· Ability to promote positive relationships with guests and staff

能够与客户和员工发展积极的人际关系

· Ability to ensure security and confidentiality of guests and hotel data

能够保障客户以及酒店资料的安全与机密性

· Ability to work independently without direct supervision as well as cohesively as a team

能够不依赖直接指示和团队紧密协作，独立完成工作

· Ability to be a clear thinker, analyze and resolve problems with good judgment

能够思维清晰，有能力凭借准确判断力分析并解决问题

· Outstanding writing and oral communication skills; ability to interface confidently with high profile customers and media

出色的写作和口语能力；能够与重要客户和媒体自信地对接

EXPERIENCE

经验

· Minimum two+ years’ experience in hotel operations, related to or preferably in corporate sales

至少两年以上公司销售或相关的酒店运营经验

All great journeys begin somewhere, and ours began in Singapore some 130 years ago with the opening of the first Raffles Hotel. Today, Raffles has evolved into an international brand, with the Raffles name spans across the globe from exotic destinations to vibrant cities. Raffles Hainan, located in the “Hawaii of Asia” – Hainan, is grand opened in November of 2013 and enjoyed a superior beachfront location while offering guests direct access to the adjacent championship golf course. The resort’s 299 guestrooms and 32 luxurious villas are among the most spacious and all offer commanding sea views. The resort will feature 6 exciting food and beverage concepts, a 1,400 sqm Raffles Spa, a grand ballroom and flexible meeting spaces for special events.At Raffles, we believe that true luxury is not just about physical luxury, it is about how our guests feel. We call this ‘emotional luxury’. We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global hospitality brand. 所有绝美的旅程都会在某一个地方开始，而我们的开端源于130多年前的新加坡，伴随着第一家莱佛士酒店的开幕。时值今日，莱佛士足迹遍布全球知名城市，成为广为认可的国际酒店品牌。海南莱佛士酒店位于著有“亚洲夏威夷”之称的海南，于2013年11月盛大开业，坐拥纯美海岸线，毗邻世界级高尔夫球场。299间全海景客房及32间奢华别墅，为宾客提供超大海景视野，宾客在享受精致的同时，俯瞰水清沙白。酒店拥有六间不同风格的餐厅，1400平方米莱佛士水疗设施，大型宴会厅及面积各异的多功能厅，满足各种会议需要。在莱佛士，我们相信真正的奢华，不仅仅来自于物质奢华，而是源自宾客感受，我们称之为“触动心灵的奢华”。我们为具有天赋、专心致力于酒店行业、自我鞭策，并热忱追随全球领导地位酒店品牌的同事们，提供绝佳的职业发展与成长机会。 Our Brand Promise 我们的品牌承诺 A Raffles hotel is an oasis for the well travelled. Delivering emotional luxury to everyone who visits us. 莱佛士是品质旅行者的心灵栖所，为每一位到访的宾客传递触动心灵的奢华。 The Raffles Way 莱佛士待客之道 Welcoming – Be hospitable and proud to bring guests into your hotel, making them feel at home.热情 – 款待周到，亲切好客，让人乐意下榻酒店，营造宾至如归的感受。Thoughtful – Understand, anticipate and care about what our guests need, where nothing is too much effort.体贴入微，关怀备至，设想周到；不辞劳苦，只为做得更好。Charming – Be warm, genuine, individual and interesting; making everyone feel at ease.迷人 – 永保真诚、独特、风趣，让人毫无压力、倍感自在。Graceful – Be polite, elegant and discreet; never in the way, always there when needed.优雅 – 彬彬有礼，保持气度；总能在必要之时献上贴心服务，又不会给宾客形成干扰。Generous – Be generous with your time when engaging with our guests.慷慨 – 不吝啬与客人沟通的每一分钟时间。Grooming – Be well presented.仪容仪表 – 保持整洁得体的形象。 Our Values 我们的价值观Guest Passion - 热忱待客Sustainable Performance - 持续绩效Spirit of Conquest - 进取精神 Innovation - 创新Respect - 尊重Trust - 信任For more information, welcome to visit our website: https://frhi.taleo.net/careersection/ext_frhi/moresearch.ftl?lang=en更多信息，欢迎浏览我们的官方网站：https://frhi.taleo.net/careersection/ext_frhi/moresearch.ftl?lang=en