招聘前厅部副经理_青岛中心假日酒店招聘信息-最佳东方

协助前厅部经理的各方面工作

· Assist Front Office Manager in execution of the management of staff

协助前厅部经理管理员工

· Monitor Front Office personnel to ensure guests receive prompt, cordial attention and personal recognition

监督前厅部员工，以确保来宾被及时的礼貌接待并得到充分的注意和重视

· Monitor Front Office and particularly Guest Relations personnel, to ensure ICHG members, known repeat guests and other VIPs receive special attention and recognition

监督前厅部，特别是客户关系人员，以确保优悦会会员、常客和其它贵宾得到特别关照和尊重

· Control the availability of rooms, rooms types, accuracy of room count and rate categories

管理房间空余情况、房间类型、房间出租率和价格类型的准确性等

· Maximize occupancy, revenue and average rate while maintaining high service standards

在保持服务的高标准的同时将入住率、收益和平均价格最大化

· Liaise with Housekeeping Department to ensure room image is maintained and the “Room Ready on Arrival” policy is adhered to

与客房部联系，保持客房形象，并遵守“到店即可入住”的政策

· Turn away guests if occupancies deem it necessary ensuring no good-will is lost

如无房则婉拒来客，以免丧失信誉

· Liaise closely with Executive Housekeeper to ensure special guest needs, amenities and other room related requests are met

与行政管家紧密联系，以确保客人的特殊需要、关于各类用品的需要和其它与客房相关的需要得到满足

· Be aware of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out

掌握信用政策和程序，并与财务部密切联系，以确保信用程序的完全执行

· Know system recovery procedures

掌握系统复原程序

· Interpret computer reports

分析电脑报告

· Compile statistics for front office and provide reports relating to that area

为前厅部整编统计数字并提供与之相关的报告

青岛中心假日酒店是由洲际酒店集团管理、青岛浮山三阳置业有限公司共同投资兴建。酒店坐落于青岛市区东部沿海商务地段的中心位置，毗邻市政府，距离五四广场、奥帆中心等青岛著名景点仅有几分钟的路程，外出购物、聚会、游玩十分便捷。我们酒店于2011年8月8日正式营业，期望在这里让您有机会彰显个人魅力，实现自我的人生价值及追求！