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· Report directly to and communicates with the General Manager on all administrative matters
· Maintain the utmost confidentiality and discretion when handling business affairs
· Cooperate, coordinate and communicate with Department Heads and other inter-departmental secretaries as appropriate
· Supervise the work of the Executive Office staff (Secretaries, Receptionist, Messengers, Drivers)
· Day-to-day secretarial work to include typing, filing, faxes and telephone etc.
· Distribution of memos, letters and other information etc.
· Arranging internal / external appointments
· Handling reservation as requested
· Translating incoming letters, documents, articles by request
· Provide pertinent information on socio-political matters
· Storing and keeping all confidential information
· Preparing monthly operational results for meetings with other hotels
· Taking minutes of Department Heads /Ex.Com meeting as requested