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- 服务邮箱:service@veryeast.com
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Based in Beijing to develop MICE sales of hotel
FINANCIAL RETURNS
· Develop deep understanding and knowledge of key sectors targeted by hotel, and gain sectorial/account expertise when necessary to maximise guest satisfaction
· Prepare Weekly Events Forecast and seize upselling opportunities
· Ensure the timely follow-up and pursuit of strategic relationships with customers and stakeholders in order to drive the highest levels of conversion
· Supervise the timely delivery of Master Invoice to customers and facilitate payment
· Work closely with the Reservations, Sales & Marketing, and F&B departments to ensure the accounts from the events are consolidated
PEOPLE
· Team up with counterpart MICE Fulfillment staff to deliver sector/customer specific services as required
· Communicate to his/her superior any issues encountered and other relevant information
· Attend and participate in and where appropriate, organise training sessions, daily briefings and other meetings as required
· Where applicable, supervise, manage and train Events Executives and Events Coordinators in carrying out their responsibilities
GUEST EXPERIENCE
· In the pre-event planning process, consult with the meeting planners to identify optimal meeting room configuration, recommendation on meeting/break flow, menu planning, food & beverage coordination, table arrangements, decoration options, etc. to improve meeting efficiency and productivity
· Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing
· Plan and conduct pre-event meetings with clients and catering staff to identify ways to enhance the guest experience
· Assigned upon situation as the point-of-contact to give immediate assistance in order that customer’s needs are met quickly and their event runs smoothly
· Supervise the organisation of post-event calls and collection of Feedback Survey and follow up with customers to obtain event feedback and identify further business opportunities
RESPONSIBLE BUSINESS
· Develop awareness and reputation of the hotel and the brand in the local community
· Coordinate safety and security initiatives to ensure meetings flow smoothly with minimal interruptions or problems. Coach and advise clients on meeting options and alternatives that potentially reduce waste, save energy and have a minimal impact to the environment
Perform other duties as assigned.
廊坊香河三田假日酒店是由全球客房数量最多的洲际酒店集团运营管理的国际四星级酒店,由三田雍泓集团投资兴建,酒店建筑面积4.5万平方米,拥有260间客房,完备的现代化设施,国际品质的餐饮选择及一流的宴会、会议场地,是客人惬意居停和商务社交的完美之选。在廊坊香河三田假日酒店,我们的致胜之道至关重要;我们相信今天的全情投入造就通向美好未来的坦途。如果你是这样一位尽责的员工,你会在这里得到充分的肯定和回报。除了具有竞争力的薪酬福利,廊坊香河三田假日酒店拥有更人性开放的晋升体系,确保每一位员工都有明晰的职业规划。酒店定期进行薪资评审,同时着力挖掘个人潜能,提供各种技能培训,工作之余,还有丰富有趣的员工活动,在这个大家庭里,我们时刻鼓励员工提出意见、分享收获、“尽炫自我”。专业+专注+热情,我们就是这样将世界各地最具才华的员工聚集到一起,共同致力于打造出“客人挚爱的杰出酒店”。如果你正是这样的人才,需要这样的机会,请加入我们,共同成长。