Primary Responsibilities 主要职责:
1.Monitor guest service constantly, ensuring that at all times maximum guests satisfaction is being achieved through guests’ recognition and prompt cordial attention.
不断监控对客服务水平,通过客人的认可及热情,确保任何时间都能最大限度地令客人满意
2.Maintain an active presence at the Front Desk to directly supervise the service Ambassadors attending to the guests.
保持对前台的监管以直接监督前台服务员的对客服务情况
3.Ensure that entries in every registration are properly encoded in the computer system.
确保每位入住宾客的登记资料的完整录入
4.Double check group accounts daily for accuracy, and ensure that these are always up-to-date.
每天都核查团队帐目,确保团队帐目能得到及时更新
5.Confirm the number of “due out” guests and scheduled late departures.
确认预退房的数量和对延迟退房的客人做出计划安排
Our Brand 我们的品牌Launched in Paris, Pullman is a new upscale hotel brand for ACCOR, the international French Hotel Group.Pullman is a brand of international 5 star hotels and resorts dedicated to business travelers.雅高,来自于法国的一家国际化酒店管理集团。铂尔曼,发起于巴黎,雅高旗下的新高端酒店管理品牌。铂尔曼是致力于服务国际及国内商务旅行者和会议的国际五星级酒店及度假村的品牌。Our Hotel 我们的酒店Pullman Oceanview Sanya Bay Resort & Spa is located in the Sanya Bay area which is only 10 minutes from both the heart of the city and the Sanya Phoenix International Airport.The resort design is a mix of classical Chinese and South East Asian interiors. All the rooms boast breath taking views of the South China Sea and its surrounding hills, and the beach is right opposite the hotel with private access for in-house guests.The hotel features 467 well appointed rooms and suites as well as 8 luxury villas and 56 apartments. It has 6 restaurants and bars, a fitness centre and spa lounge. The banqueting facilities can accommodate over 600 guests for a seated dinner and we have 8 meeting rooms with the latest audio system technology.Join the Pullman Oceanview Sanya Bay, and open up your new frontiers.三亚湾海居铂尔曼度假酒店于2010年12月31日正式开业,坐落在美丽的三亚湾畔,仅需10分钟便可抵达三亚市中心和三亚凤凰国际机场,交通方便快捷。坐拥无限的南中国无敌海景,酒店共有467间中式及泰式风格豪华客房和公寓套房,8栋独立私家泳池别墅及56套奢华公寓,6个独具风情的餐厅和酒吧,4个户外泳池,1个健身中心和1个水疗中心和300米专属沙滩。千余平米的大宴会厅和8间独立小会议室均配备最新多媒体科技系统。欢迎加入三亚湾海居铂尔曼酒店,开启您的职业新境界。Our Benefits 我们的福利Pullman Oceanview Sanya Bay Resort & Spa will dedicate to provide good benefits for all staff三亚湾海居铂尔曼度假酒店致力为员工提供良好的福利待遇 Free Accommodation 免费食宿Carte Bienvenue 雅高员工全球优惠卡Public Holidays and Allowance 法定假期及津贴Social Insurance and Housing Fund 社会保险及住房公积金Well Equipped Staff Apartment 配套设施齐全的员工公寓Rich and varied staff activities and incentive system 丰富多彩的员工活动和激励制度Comprehensive Training System and Career Development Opportunity in Accor系统完善的培训体系及雅高集团内广阔的职业发展机会Interview Open Day: 10:00 AM-17:00 PM公开招聘日:每周一到五,上午十点至下午五点Interview Requirements :Please come for an interview along with your resume, color photo with 1 inch, original ID and one copy, relevant certificates and copies. 面试要求:请前来面试者携带一份简历,一寸彩照,身份证原件及复印件,相关技能或学历证明。Hotel Address:158 Sanya Bay Road, Sanya , Hainan Province,China 酒店地址:海南省三亚市三亚湾路158号Contact Number:+86(0)898 8828 8888-7603电话号码:(0898) 8828 8888-7603Email: H7126-hr1@accor.com电子邮箱:H7126-hr1@accor.com