- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
扫码下载最佳东方APP
扫码关注最佳东方微信号
1.Supervise the implementation of housekeeping standards and procedures in relation to:
监督客房标准和程序的执行,主要如下:
2.Office Cleaning
办公室的清洁
3.Public Areas Cleaning
公共区域的清洁
4.Machines & Equipment
机器与设备的维护
5.Recommended changes to these standards and training needs on an ongoing basis
对 当前的标准和培训进行适当的建议和改进。
6.Maintain a current and thorough knowledge of all housekeeping systems
掌握当前的、全面的客房体系的相关。
7.Open and close the shift and ensure effective shift hand over
上下班班确保有效地移交工作。
8.Distribution and collection of keys
分发和收取钥匙。
9.Management of all incoming and outgoing calls
控制内外部的调用。
10.Solve employee grievances
解决员工的不平情绪。
11.Perform Room allocations
分配房间。
12.Perform Room inspections
检查房间。
13.Prioritise arrival rooms
优悦会客人预抵房
14.Liaise with Front Office for guest and hotel requirements
椐客人和酒店要求与前厅部保持联系。
15.Ensure guest valet is processed and delivered in a timely manner
确保客人的洗衣被及时地处理和递送。
16.Co-ordinate special projects (eg ite rooms, vermin control, window and carpet cleaning, room inventories)
协调方案(房间的布置、虫害的 控制、窗户及地毯的清洁、房间的财产)
17.Manage all special requests made by guests
处理客人的特殊需求。
18.Ensure consistency within the department
确保部门内部的一致性。
19.Management of lost property for the hotel
处理酒店的失物招领问题
20.Ensure you have complete knowledge of room types, layouts and facilities
确保已熟知房间类型、布局和设施相关知识。
21.Manage storage areas
管理库房区域。
22.Maintain adequate stock levels
维持足够的库存水平。
23.Complete stocktakes as required
完成必需的库存量。
24.Conducts shift briefings to ensure hotel activities and operational requirements are known
管理排班事项以确保酒店的活动和运作的要求众所周知。
25.Works with Superior and Human Resource Manager to ensure the departmental performance of staff is productive. Duties include:
与主管和人力资源经理共同确保员工业绩的高效性,职责如下:
26.Prepare induction programs for new employees and allocate sufficient time for their implementation
为新员工准备工作纪要并为他们的执行安排充分的时间
27.Conduct on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff member
指导员工的培训工作与部门的标准及程序保持一致,并针对每一个员工的表现做好记录。
28.Provide input for probation and formal performance appraisal discussions in line with company guidelines
指导查看和鉴定评估使其符合公司的方针。
29.Ensure new staff attend Corporate Orientation within first month of hire
确保新员工在受雇的第一个月内参加企业定位的学习。
30.Coach, counsel and discipline staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performance
指导、训练员工,与员工进行交流,接收员工的反馈信息有利于提高工作业绩。
31.Works with superior in the preparation and management of the department’s budget and is aware of financial targets
与主管共同参与部门预算的计划与控制,使其符合财政预期目标。
Recycles where-ever possible and enforces cost saving measures to staff
加强对财务花费的控制并采取措施尽量减少成本。
石家庄富力洲际酒店是由洲际酒店集团管理的豪华酒店,坐落于石家庄裕华区万达广场核心商业圈,位置便利通达。酒店作为石家庄第一家国际奢华酒店品牌,以超前的设计风格和建筑品质,成为城市商贸服务业当之无愧的新地标。现代的设计风格、卓越的品质、顶级的会议设施及独具的餐饮特色,以国际化视野打造的洲际酒店服务团队令您深入洞悉,体验不容错过的石家庄之旅。 加入我们的团队,成为酒店的一员,您必须有抱负,有天赋,当然也需要具备一些重要的技能。作为努力工作的回报,您将享受优渥的薪酬和福利。此外,由于您的职业生涯将于您自身一样独一无二,我们将为您的入职缔造一个良好的开端,让您融入团队并获得成长的空间。何不选择加入我们,在工作中尽炫自我?如果您对我们招聘岗位感兴趣,欢迎加入我们。请携带您的个人简历、一张彩色一寸照片至酒店人力资源部面试。