招聘餐饮部经理_泰州中国医药城假日酒店招聘信息-最佳东方

job overview职位概述

· Manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures.

管理一家或更多全服务餐饮营业场所日常经营工作及协调特别的活动。确保符合服务的规范和运营的程序。

· Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。

At Holiday Inn we want our guests to relax and be themselves which means we need you to:

· Be you by being natural, professional and personable in the way you are with people

· Get ready by taking notice and using your knowledge so that you are prepared for anything

· Show you care by being thoughtful in the way you welcome and connect with guests

· Take action by showing initiative, taking ownership and going the extra mile

在假日酒店®，我们希望宾客能尽情放松、做回自己，这意味着我们的团队成员要做到：

· 展现真我：在与他人接触时真实自然、形象专业、积极乐观

· 时刻准备：注意观察周围的事物，运用自己的知识，做好应对任何事情的准备

· 体现关爱：对宾客关切周到、热诚欢迎并与他们心意相通

· 积极行动：积极主动、尽职尽责并且要多做一步

Duties and Responsibilities工作职责

· Effectively manage the restaurant by ensuring the following:

有效管理餐厅的日常工作，确保日下工作正常进行：

o Oversee the Implementation of standards as detailed in the departmental standards and procedures manual

监督部门工作标准和程序手册中列出的各项规范的贯彻执行。

o Adhere to opening and closing procedures

遵守开始营业和结束营业的程序。

o Adhere to bill paying procedures

遵守规定的结账程序。

o Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc

有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品等。

o Personally meet and farewell a minimum of 80% of your customers

亲自迎送80%以上的客人。

o Encourage and motivate staff to provide optimum service during all shifts

激励在岗员工为客人提供卓越的服务。

· Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile

与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。

· Develop and implement Promotions Calendar for F&B products in restaurant

在餐厅制定和执行餐饮产品促销活动日历。

· Manage special event concepts

特别活动的概念管理工作。

· Anticipate market changes and review operations when necessary

善于预测市场的变化情况，并在必要时审评运营工作。

· Conduct competitor analysis

对竞争对手进行分析。

· Create positive publicity opportunities

创造良好的公众宣传机会。

· Manage customer database and utilize effectively

管理顾客数据库并有效的加以使用。

· Up-sell property facilities

推销酒店的设施。

· Actively pursue cost saving measures

积极的实行节约成本的方法。

· Recycle wherever possible

尽可能再利用能源。

· Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific

在竞标过程中与销售经理密切合作争取新的客户；特别是餐饮部门的客户。

· Manage wage and beverage cost

管理工资和饮料成本。

· Forecasting

进行预测工作。

· Stock control

有效的控制存货。

· Analyze food and beverage statistics through point of sale system

通过销售点销售系统分析餐饮统计数据。

· Works with Superior on manpower planning and management needs

和上级领导一起进行人力规划和管理需求。

· Works with Superior in the preparation and management of the Department’s budget

和上级领导一起编制和管理部门预算。

泰州中国医药城假日酒店坐落于泰州市医药高新区药城大道805号，它是由泰州市国家医药高新区管委会按五星级标准投资兴建，集商务、会议、特色餐饮、超大丽景客房等为一体，深富浓郁时代特色与现代商务气息的豪华商务酒店，主要接待来自世界各地到中国医药城投资的中外企业投资商及高级管理人员。为中国医药城控股集团有限公司的下属企业，由国际著名的洲际酒店集团管理。酒店经营面积 23000平方米，拥有143套现代化豪华客房，以及专为贵宾服务的行政楼层、KTV及棋牌室，咖啡厅、中西餐包房、多功能宴会厅和可容纳500人的超大会议厅。先进齐全的配套设施，给宾客带来商务、休闲的非凡体验。