招聘PA主管_泰州中国医药城假日酒店招聘信息-最佳东方

job overview职位概述

· Clean and service the assigned public areas according to established quality standards and procedures

依照酒店对清洁和外观的标准为公共区域提供保洁服务。

At Holiday Inn we want our guests to relax and be themselves which means we need you to:

· Be you by being natural, professional and personable in the way you are with people

· Get ready by taking notice and using your knowledge so that you are prepared for anything

· Show you care by being thoughtful in the way you welcome and connect with guests

· Take action by showing initiative, taking ownership and going the extra mile

在假日酒店®，我们希望宾客能尽情放松、做回自己，这意味着我们的团队成员要做到：

· 展现真我：在与他人接触时真实自然、形象专业、积极乐观

· 时刻准备：注意观察周围的事物，运用自己的知识，做好应对任何事情的准备

· 体现关爱：对宾客关切周到、热诚欢迎并与他们心意相通

· 积极行动：积极主动、尽职尽责并且要多做一步

Duties and Responsibilities工作职责

· Ensure working knowledge of all hotel public areas

熟悉酒店所有公共区域。

· Ensure cleaning schedules are completed in a routine and timely manner

确保及时完成日常保洁工作。

· Respond to emergencies effectively and efficiently

有效地处理应急事件。

· Liaise with Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions

与客房部领班沟通关于化学清洁用品使用的事宜，汇报发现的问题并提出相应的整改建议。

· Contribute to Housekeeping Departmental Meetings

参与客房部部门会议。

· Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs

掌握酒店各类特殊活动信息以便发现并满足客人需求。

· Maintain Hotel information to be able to provide information to guests

熟悉酒店情况，向客人提供相关信息。

· Assist guests and escort them to locations within the hotel at their requests

乐于帮助客人，并按照客人的要求陪同其到达酒店内的指定地点。

· Complete tasks as directed by Management

完成管理层交办的工作。

· Refer major complaints to management

向上级领导汇报客人的重大投诉。

· Operate equipment safety and sensibly

安全正确地使用保洁设备。

· Maintain stock levels

合理保持保洁用品的存货量。

· Recycle where possible

尽可能对资源进行再利用

· Works in line with business requirements

按照业务要求开展工作

aCCOUNTABILITY责任范围

Number of employees supervised –

管理的员工

Direct PA

直接 PA

Indirect PA.

间接 PA

Annual Operating Profit/Payroll Budget –

年度经营利润和薪金预算

· N.A.

无

Key Metrics –

主要绩效指标

· 公共区域的整洁度

Decision Making Responsibilities (Decision Rights) –

决策职责(决策权)﹣

· Within the authority as assigned for Hotel Band 8 role

酒店职位8级所拥有职权范围

泰州中国医药城假日酒店坐落于泰州市医药高新区药城大道805号，它是由泰州市国家医药高新区管委会按五星级标准投资兴建，集商务、会议、特色餐饮、超大丽景客房等为一体，深富浓郁时代特色与现代商务气息的豪华商务酒店，主要接待来自世界各地到中国医药城投资的中外企业投资商及高级管理人员。为中国医药城控股集团有限公司的下属企业，由国际著名的洲际酒店集团管理。酒店经营面积 23000平方米，拥有143套现代化豪华客房，以及专为贵宾服务的行政楼层、KTV及棋牌室，咖啡厅、中西餐包房、多功能宴会厅和可容纳500人的超大会议厅。先进齐全的配套设施，给宾客带来商务、休闲的非凡体验。