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• 管理规范

Bell Service Shift Leader
Company 
Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with 1025 properties in 100 countries and territories with 145,000 employees at its owned and managed properties. Starwood Hotels is a fully integrated owner, operator and franchisor of hotels, resorts and residences with the following internationally renowned brands: St. Regis?, The Luxury Collection?, W?, Westin?, Le Méridien?, Sheraton?, Four Points? by Sheraton, and the recently launched Aloft?, and Element SM. Starwood Hotels also owns Starwood Vacation Ownership, Inc., one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit Starwood global website www.starwoodhotels.com and Starwood Greater China HR website www.starwoodchinahr.com . 

Location 
Sheraton Xian North City Hotel, Xian, China With easy access to government offices, the major train station, and the airport, our hotel is an ideal base for seeing Xian’s attractions. www.sheraton.com/xiannorthcity 

Department 
FO 

Job Description 
Assist the Chief Concierge in the daily operation of the Concierge department, supervise the different units within the department and man the Concierge Desk, providing service to the all guests 

Requirements 
1. Good knowledge and very familiar with concierge operation 2. Good knowledge of local area information, handle guest request efficiently 3. Good English language skill 4. Good supervisory skill, with emphasis on “ people management” 5. Good communication skill 6. Be good at organize and problem solving 
 

西安赛瑞喜来登酒店(Sheraton Xian North City Hotel)位于中国最著名的城市之一——西安，其经济发展繁荣，且拥有许多标志性的历史遗迹。酒店地理位置优越，邻近管政府部门和当地旅游景点，酒店完善的设施及服务将会给您带来难以忘怀的体验。远离尘世喧嚣，彻底放松身心！酒店拥有491间温馨宜人的客房与套房。这里提供独特而现代化的服务设施，如人体工学座椅、宽敞办公区、高速上网接入以及特色的喜来登甜梦之床等，定将令您倍感舒适惬意！酒店竭诚为您打造一个轻松舒适、沟通无阻的住宿氛围。您可在这里的健身中心强身健体，或在室内泳池尽情畅游、焕发活力。还可在提供全方位服务的餐厅及酒吧享用美食或品尝鸡尾酒，尽情感受优雅氛围。或者前往酒店的水疗中心感受彻底放松，这里将为您提供一系列无与伦比的个性化服务。酒店拥有设施齐全的商务中心、8间会议场所以及1700多平米的灵活空间，必将成为您举办下次商务聚会的完美之地。