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    职位:保安员 Security Officer(已停止招聘)

  • 职位性质:全职
  • 工作地区:重庆市
  • 招聘人数:若干
  • 学  历:不限
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:不限
  • 年龄要求:不限
  • 计算机能力:不限
  • 语言要求:不限
  • 国际联号工作经历:不限
  • 薪资待遇:面议
  • 职位有效期2017-12-08至2018-03-08

岗位职责/职位描述

Operational

营运

 

  • Patrol lobby lounge, corridor, guest floor and public area. 

    对大堂,走廊,客房楼层和公共区域进行巡查。

  • Talking with management, our guests, employees and ask them something to Investigates infringement, harmful, complain, stealing and aggro.

    与管理层一起,与客人和员工进行面谈并询问,调查侵害、妨害、投诉、偷窃、暴力行为等事故。

  • Patrol public fireproofing area, unsafely area, lost control or unsafely equipment.

    对公共区域的防火区,不安全的区域,丢失和无效的安全设备进行巡查。

  • Warned someone who makes trouble, and make an attention to the stranger visitors.

    警告制造麻烦的人,并小心那些不仔细的人。

  • Assist the person who was injured in an accident, and make an accident report.

    协助事故中受伤的人,并写事故报告。

  • Inform correlative department immediately if found suspect visitor.

    有嫌疑人的话,通知相关部门。

  • Assist to administer and manage our employees in emergency situation.

    在紧急情况下,协助对员工的管理和执行。

  • Assist to check the guest’s room who wants to go without paying, once it is true, detain his personal things.

    对有嫌疑逃帐的客人,要进入并检查房间,确定嫌疑者后,扣押客人的私人物品。

  • Handle and record the safety control data.

    处理并记录安全控制的数据。

  • Control and maintain electrical and computer remote.

    掌控并保养电子和电脑的遥控器。

  • Assist customer and employees operation, service.

    协助酒店客人和员工的营运、服务。

  • Ensure all fire equipment is available used in pointing place all the time.

    确保所有的消防安全设备始终在指定的地方并是能用的。

  • Ensure no anything materials blocking the fire passage.

    确保所有消防通道出口出没有堵塞物。

  • Ensure guests luggage safety in lobby lounge.

    确保大堂里客人行李的安全。

  • Directs incoming guests to the check in area whilst offering to handle any luggage the guest happens to be carrying.

    为客人提行李时,指引抵店客人到办理入住登记的地方。

  • Directs guests and visitors to any of the Hotel’s facilities.

    指引客人及来访者到任何酒店的设施。

  • Transports guest’s luggage according manager or front office request.

    根据上级或前台的安排为客人运送行李。?

  • Opens and closes car doors for guests whenever the opportunity arises.

    客人上下车时为客人开、关车门。

  • Loads and unloads guest’s luggage for arriving and departing guests.

    为离店及抵达的客人装、卸行李。

  • Hails taxi/ cabs and answers inquiries.

    为客人呼叫出租车并解答问询。

  • Assists in preventing unauthorized parking in driveway.

    协助阻止车辆在行车道上乱停乱放。

  • Assists in prevent entrance of unauthorised or undesirable persons.

    确保入口处没有不受欢迎和未经许可的人。

  • Assists in prevent undesirable persons and unwelcome people to enter hotel by themselves .

    协助阻止闲散人员和不受欢迎的人随意进入酒店。

  • Ensure safety lobby by control person who arrive / leave hotel.

    通过对人员进出的掌控,保证大堂的安全。

  • Establishes efficient traffic control at the Hotel driveway.

    指挥酒店车道的交通。

  • When meet guests complain or problems, reporting complaints or problems to team leader/ Assistant manager  if no immediate solution can be found

    遇到投诉或问题,如果不能立即解决,则向领班/副理汇报。

  • Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.

    保证具有营销员的态度,并抓住酒店内的一切销售机会。

  • Ensures a high level of product knowledge of hotel and local area.

    确保对酒店和当地的产品相当了解。

  • Ensures provide excellent service and durative customer service.

    确保提供高水平并持续的客户服务。

  • Ensures have a complete understanding of guest service.

    对酒店提供的服务要完全了解。

  • Reads all memos concerning Security.

    阅读所有与保安部有关的通知。

     

General

总则

  • Attends and contributes to all Meetings as required.

    按要求出席会议并对会议作出贡献。

  • Provides courteous and professional service at all times.

    始终提供礼貌且专业的服务。

  • In order to improve skill and knowledge, participate all hotel/department training as required

    根据安排参加酒店的培训课程,以提高技能和知识。

  • Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.

    礼貌且高效地处理客人及员工的要求,遇到投诉或问题,如不能马上找到解决办法,要向上级报告。

  • Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.

    了解在法律上员工和行业之间的关系,熟悉并严格遵守员工手册中的规章制度,及酒店关于防火、卫生、健康和安全的制度。

  • Ensures high standards of personal presentation & grooming.

    确保高标准的个人形象和仪容仪表。

  • Maintains positive guest and colleague interactions with good working relationships.

    与客人和同事保持基于良好工作关系的接触。

  • Exercises responsible management and behaviour at all times and positively representing the Hotel Management Team and Hyatt International.

    练习责任管理并始终按此行动,因为这是代表酒店管理集团和凯悦国际的。

  • According to Hotel , industry and company’s guideline ,to response, change and implement any reasonable and additional tasks.

    根据酒店、行业和公司的指引,回应需求、改变,执行任何合理的任务及额外职责。

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