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1. Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. 以身作则为部门员工展示一个作为酒店人应保有的高标准的仪容仪表标准,并与凯宾斯基酒店集团的标准相一致!
2. Assist in leading the restaurant / outlet efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit. 协助部门经理持续一致的关注部门的成本与效率, 由此促使部门的营业额和利润点不断提高!
3. Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example. 确保包括自己在内的所有员工为所有客人提供专业有礼的高标准服务。
4. Ensure that the place of work and surrounding area is kept clean and organised at all times. 确保与工作相关的所有场所范围总是处于清洁与整齐的状态。
5. Perform up selling for all items offered by the department assigned as well as offering alternatives. 在为客人提供服务时能在为客人提供选择的同时进行一个充分有效的推销