招聘GSM宾客服务经理_西安威斯汀大酒店招聘信息-最佳东方

岗位职责
1.协助酒店高级管理层负责及整个饭店的运作收集对客服务过程中所产生的问题信息。
2.宾客服务经理在前厅部经理的直接领导下，在当班期间负责整个酒店的正常运作。
3.要负责处理宾客的问题和投诉。
4.要负责重要宾客的迎领工作。
5.进行整个酒店的安全和日常的设备检查工作。
6.解决当班期间发生的安全问题。
7.向其它班次协调交班记录上需要沟通的事项。

岗位要求
1.大专以上学历，有同岗位工作经验1年以上。
2.能用流利的英语从事前厅服务形象气质佳，精通电脑操作，具备较强的英文听说读写能力。
3.仪表端庄，热爱酒店工作，钻研业务，反应敏捷，善于交际具有较好的管理和协调能力，能够很好的发挥其管理、领导和监督的作用。
4.注重细节，工作有责任心，敢于承担责任，执行力较强。
5.有上进心和良好的学习能力和抗压能力。

The Westin Xian is an international luxury brand hotel, which located in the key area of Yanta District of Xi’an City. The most famous architecture in Xi’an ---- Big Wild Goose Pagoda is facing right to the face of the hotel. It only takes about 10 minutes to get to the ancient wall of Xi’an and 40 minutes to get to the Xi’an & Xianyang International Airport. The Westin Xian is the unique upscale 5 star hotel in China who has an independent museum inside.西安威斯汀酒店是位于西安市雁塔区核心位置的国际奢华品牌酒店。坐落于西安市著名景点大雁塔以南，雁塔区新兴商圈大唐不夜城的中心。西安威斯汀酒店距离城墙仅需十多分钟车程，驱车至咸阳国际机场四十余分钟，至西安众多旅游景点的交通也十分便利，同时是西安唯一一家独立拥有博物馆的豪华五星级酒店。The Westin Xian is managed by Marriott, which is the largest and most upscale international hotels group in the world. Since the Westin history started in 1930, Westin hotels and resorts is infused with the spirit of adventure and is celebrated for its innovations that continue to transform the entire landscape of the hotel industry. Many of the famous services were created by Westin, for example, the electronic booking system, 24 hours meal service etc. Along with this, in order to provide more inspiring experience, the Westin created the Heavenly Bed, Superfood and Westin WORKOUT. 西安威斯汀酒店由全球知名酒店管理集团万豪国际集团管理集团管理。威斯汀酒店品牌自1930年诞生以来，一直都是酒店行业的领导者及创新者。酒店行业诸多耳熟能详的服务项目均由威斯汀首创，比如酒店电子订房系统，24小时客房送餐服务等。随后，为更好的给客人提供焕发活力的全新酒店体验，推出威斯汀独有的Westin Heavenly®（威斯汀天梦）系列，及关注客人健康饮食和焕发自我的SuperFoodsRx™（活力食品方案）及WestinWORKOUT®（威斯汀健身），让威斯汀的宾客在旅途中保持健康。The Westin Xian is a solely foreign-owned enterprise whose owner is Yungao International Hotel Company. There are 6 floors in the hotel which is divided into 4 in the ground and 2 underground. 329 guest rooms and suites will provide you a quiet & personal space; all different restaurants and bars serve you all kinds of great food from all over the world. As for the business use, we offer one Grand Ballroom covers 1490 square meter and 10 function rooms. At last but not the least, we surely prepared well for the Heavenly SPA and WORKOUT for an inspiring journey.西安威斯汀酒店是由运高国际酒店有限公司全额投资设立的外商独资企业。酒店共有六层,包括地下两层地上四层，共有329间客房，多个风格迥异的餐厅及酒吧，让宾客尽享全球美食。酒店还拥有十个多功能会议厅和一个1490㎡无柱大宴会厅以及一流的设备供商旅客人选择，并拥有威斯汀品牌独有的Heavenly SPA及WestinWORKOUT®让宾客尽享焕发活力之旅。Westin is far more than a hotel brand, there’s where let you know the true meaning of “this is how it should feel”…威斯汀远远不止是一个酒店品牌，更是让宾客体会贴心服务并真正体验“this is how it should feel（美妙感觉莫过于此……）”之所。