• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 人性化管理
• 管理规范
• 提供食宿
• 节日礼物
• 员工生日礼物

 
Ensures all telephone calls are handled in a polite, efficient manner.
确保用礼貌，有效的方式处理所有来电。
Reports complaints or problems to Team Leader/ Assistant Manager if no immediate solution can be found.如果立即找不到解决问题和投诉的方法，要向领班/副经理报告。Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.确保销售员的态度始终是被接受的，并意识到酒店里总是存在着销售机会的。Ensures a high level of product knowledge of hotel and local area.对酒店和当地的产品的知识要相当了解。Ensures a high level of customer service is consistently maintained.确保始终提供高水准的服务。Operates switchboard consoles, paging system, and associated computer equipment in accordance with departmental procedures.操作总机的控制台，呼叫系统，并与部门的计算机程序相联系。Ensures the Assistant Manager is kept fully aware of any relevant feedback from either customers or other departments.确保副经理能充分意识到任何有关的反馈即可以从顾客中来也可以从其他部门来。To be knowledgeable and promotes/ upsells Rooms, Outlets and other facilities/ programmes whenever opportunities arises.对房间的销售/促销，餐厅和其他设备/节目都要非常了解，因为任何时候机会都会出现。 Promotes Gold Passport programme to potential guests whenever possible.在任何可能的情况下，对潜在的客人都要销售我们的金护照项目。Complies with all systems and procedures as laid down by the Room Division.遵守房务部制定的所有系统和程序。Assists with reservations whenever necessary.必要时协助订房部的工作。Handles incoming and outgoing mail, and faxes in a timely manner.及时处理收发邮件和传真。Has a thorough understanding of all the services offered by the Hotel.完全理解酒店所提供的所有服务。Fully conversant in all aspects of the city in order that all guests’ queries can be handled efficiently and courteously.为了礼貌并有效的满足客人所提出的要求，要熟悉城市的每个方面。Ensures that all reservations, orders, requests, etc. are accurately and quickly relayed to the department concerned.确保所有的预定，定单，要求等等都是正确和迅速地传送到有关部门。Explains and assists the guests to be familiar with the Business Centre’s facilities and services.向客人解释并让他们熟悉商务中心的设施和服务。Ensures that all guest information and documents are being handled in a proper manner to protect the confidentiality of guest information.以合适的方式处理确保所有客人信息和文件，以保证客人信息的保密性。Maintains cleanliness of the Business Centre, equipment and meeting room.维持商务中心，设备和会议室的整洁。Prepares and sets up meeting room for guests in a timely manner.及时为客人准备和布置会议室。To be knowledgeable with the various airline frequent flyer programmes.熟悉各个常飞旅客项目。Complies with all systems and procedures as laid down by the Front Office Manager.执行所有前厅部经理布置的系统和程序。Complies with all Hotel policies relating to Business Centre.执行与商务中心相关的酒店政策。Handles incoming and outgoing mail, and faxes in a timely manner.及时处理收发邮件和传真。Assists guests in making reservations or re-confirming their air tickets.协助客人预订和确认机票。Liaises with Bell Services for mail delivery services.与行李服务联系提供信件传递服务。Reads all memos concerning Business Centre.阅读商务中心的所有备忘录。Ensures the general float contains sufficient change and funds while on duty.当班时确保总现金流动有足够的零钱和资金。Ensures that the float is balances before finishing the shift.完成班次时确保现金流动的平衡。Ensures security of all hotel funds and properties at times whilst on duty.当班时确保酒店资金和财产的安全。

长春凯悦酒店成为凯悦品牌在吉林省的首间城市酒店；也是近二十年来全新进驻长春市中心区域的国际品牌商务酒店。长春凯悦酒店位于长春市繁华中心、人民大街与解放大路交汇处的宏汇国际广场。该座摩天大楼由屡获奖项的美国著名建筑公司Goettsch Partners设计，是集酒店、商务、美食和娱乐等于一体的多功能新型社区。长春凯悦酒店地理位置优越，不仅毗邻政府部门及银行，更可便捷前往长春电影制片厂旧址博物馆、长春世界雕塑公园、伪满洲皇宫博物馆、净月潭国家森林公园、南湖公园等著名景点。酒店距离长春龙嘉国际机场需50分钟车程，距长春火车站和长春火车西站仅需20和30分钟。面试接待时间：每周一至周五，上午9:00 – 下午16:00 地址：长春市朝阳区人民大街3233号长春凯悦酒店B2层。（乘坐地铁一、二号线、6路、306路、66路、312路、17路、13路、9路等在人民大街/解放大路下车即是。） 电话：0431-81161168、0431-81161167 请携带身份证及1张二寸彩色照片前来面试