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§ Ensures servicesprovided by the department are always available and are always carried out todefine Standard with the utmost efficiency, consistency and courtesy asdetailed in the Departmental Operations Manual.
确定部门提供的服务总是被实行用如部门别的操作手册而且总是符合所详述的效率、一致性和礼貌定义标准
§ Attends andcontributes to all Meetings as required.
参加所有有需要的会议
§ Ensures allemployees provide courteous and professional service at all times.
确保任何时间都提供礼貌且专业的服务
§ Handles guest andemployee enquiries in a courteous and efficient manner, reporting complaints orproblems if no immediate solution can be found, whilst providing feedback for aprompt follow up.
以礼貌、高效的方式处理客人及员工的要求,遇到投诉或问题,如果不能马上找到解决办法,则进行汇报,并给予迅速追踪。加大追踪力度。
§ Is knowledgeable instatutory legislation in employee and industrial relations, understanding andstrictly adhering to Rules & Regulations established in the EmployeeHandbook and the Hotel’s policies concerning fire, hygiene and health &safety.
从在职员和劳资关系的法令立法中了解并严格遵守员工手册中的规章制度,及酒店关于防火、卫生、健康和安全的制度
§ Is actively involvedin the welfare, safety, development and well-being of employees providingadvice, counselling and truthful, diplomatic feedback.
积极地参与福利、安全, 发展并提供忠告、商议及有效回应职员
§ Ensures highstandards of personal presentation & grooming.
确保高水准的个人形象和仪容仪表
§ Maintains positiveguest and colleague interactions with good working relationships.
与客人和同事保持基于良好工作关系的接触。
§ Exercisesresponsible management and behaviour at all times and positively representingthe Hotel Management Team and Hyatt International.
总是练习有责任的管理和行为且积极地表现酒店经营团队和 Hyatt 国际的精神。
§ Assists in providingdecorations for special theme parties and other promotions as necessary.
协助提供特别的主题宴会和其他的晋级所需的装饰物品。
§ Ensures properarrangement and maintenance of flowers and plants in the public areas.
确保适当的安排维护公区的花草和植物。
§ Liaises with theFood & Beverage Department on anticipated Functions and for specialcleaning requirements.
在食物 & 饮料过期前联络其他部门将其转走。
§ Responds to requeststo undertake any reasonable tasks and secondary duties and to changes asdictated by the Hotel, industry and company.
根据酒店、行业和公司的指引,回应需求、改变,执行任何合理的任务及额外职责。
§ Be flexible andadapt to rotate within the different sub departments of the Rooms Division orany other Department.
灵活并接受在房务部内的部门及其它部门的轮换工作。
长春凯悦酒店成为凯悦品牌在吉林省的首间城市酒店;也是近二十年来全新进驻长春市中心区域的国际品牌商务酒店。长春凯悦酒店位于长春市繁华中心、人民大街与解放大路交汇处的宏汇国际广场。该座摩天大楼由屡获奖项的美国著名建筑公司Goettsch Partners设计,是集酒店、商务、美食和娱乐等于一体的多功能新型社区。长春凯悦酒店地理位置优越,不仅毗邻政府部门及银行,更可便捷前往长春电影制片厂旧址博物馆、长春世界雕塑公园、伪满洲皇宫博物馆、净月潭国家森林公园、南湖公园等著名景点。酒店距离长春龙嘉国际机场需50分钟车程,距长春火车站和长春火车西站仅需20和30分钟。面试接待时间:每周一至周五,上午9:00 – 下午16:00 地址:长春市朝阳区人民大街3233号长春凯悦酒店B2层。(乘坐地铁一、二号线、6路、306路、66路、312路、17路、13路、9路等在人民大街/解放大路下车即是。) 电话:0431-81161168、0431-81161167 请携带身份证及1张二寸彩色照片前来面试