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- Assist Duty Manager with the daily operations of the department
- Check Guest arrival reports in advance and communicate daily with Housekeeping on room allocations for VIP Guests
- Manage special room assignments and suite occupancies
- Assist with welcoming VIP guests by escorting them to the Executive Lounge and to their rooms
- Ensure all VIP room standards are met and amenities are in place before arrival
- Manage the Guest Relations Desk in the hotel lobby
- Maintain inventory of Guest amenities
- Demonstrate current knowledge of all hotel products and services
- Offer a professional manner with an emphasis on hospitality and Guest service
Job Requirements:
- Strong sense of service and operations
- Ability to work under pressure
- Flexibility to respond to a variety of different work situations
- Excellent communication skills and ability
- Be good at organizing and problem solving
- Confident, full of vitality
- Excellent grooming standards
广州天河希尔顿酒店毗邻广州火车东站,坐落于天河中央商务区,拥有498间宽敞舒适的豪华客房、逾2000平方米的现代化会议及宴会设施、 6个餐厅及酒吧,以及希尔顿在中国区首次推出的eforea 品牌水疗。酒店时尚优雅,尽显尊贵!我们着力打造由酒店精英组成的杰出团队,诚邀您的加入!加入天河希尔顿酒店,您将会享有:具有竞争力的薪酬免费工作餐免费员工公寓免费穿梭巴士(酒店-宿舍)齐全的家用电器-空调、冰箱、洗衣机等免费WIFI全面的社会保险福利,五险一金丰富多彩的员工活动 最具吸引力的集团内部员工价您可通过以下渠道加入我们:登录最佳东方www.veryeast.com 或 希尔顿全球官方网站www.hiltonworldwide.com在线投递简历周一至周五上午9:00至下午4:00持身份证原件、一寸照片至酒店人力资源部联系方式地址:广州市天河区林河西横路215号负一层人力资源部电话:020-6683-3518传真:020-6683-3888