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1. 宴会的过程管理工作
(1)在宴会厅经理的指导下,做好宴会设计、现场布置,督导服务员做好宴会前的摆台、清洁卫生、服务用具供应等准备工作;
(2)督导服务人员按照客人要求提供优质服务并尽量满足客人的特殊要求;
(3)督导服务员协助宴会主办方做好客人的接待工作;
(4)关注客人用餐状况,适时征询客人的意见、建议,及时处理客人投诉及突发性事件并向宴会经理汇报;
(5)及时组织本服务区域的清洁、整理工作;
(6)宴会结束,清点厅房内物品及设施、设备,检查各厅房的宴会收尾的卫生清洁情况。
2.人员管理
(1)根据安排,对服务员开展相关的业务培训,不断提高服务员的服务技能与技巧,做好餐厅人才的开发和培养工作;
(2)在宴会厅经理的指导下,做好服务员的考勤、绩效评估工作。
岗位要求
1.高中以上学历或同等学历,有从事餐饮服务2年以上的工作经历。
2.对工作认真踏实,工作态度端正,能吃苦耐劳。
3.掌握必需的食品、酒水知识,有一定的西餐服务技能。
4.身体健康,仪表端正。
Welcome to WYNDHAM欢迎来到温德姆集团海南龙沐湾温德姆至尊豪廷大酒店已于2013年07月24日正式试营业,我们诚邀具备责任感、进取心、勇于接受职业挑战,有志于从事酒店行业的有识之士加入我们的团队。The hotel has been soft openning on July 24, 2013. We sincerely invite have the sense of responsibility, initiative, the courage to accept a challenging career, interested in the hotel industry in the knowledgeable people to join our team.温德姆环球集团是横跨六大洲最大的酒店管理公司。温德姆酒店集团是温德姆环球集团大家庭的一部分,在全球65个国家拥有超过7,210家酒店及606,000间客房。Wyndham Worldwide is one of the world's largest hospitality companies across six continents. Wyndham Hotel Group, part of the Wyndham Worldwide family of companies (NYSE: WYN), encompasses more than 7,210 hotels and 606,000 rooms in 65 countries.海南龙沐湾温德姆至尊豪廷大酒店隶属于温德姆酒店集团,是由国信(海南)龙沐湾投资控股有限公司筹建的占地108亩、总建筑面积4.4万平方米的豪华五星级酒店,坐落在美丽的海南西线滨海之郊龙沐湾国际旅游度假区,距离三亚市区及三亚凤凰国际机场均只有1.5小时的车程。Wyndham Grand Plaza Royale Longmu Bay is invested by Guoxin (Hainan) Longmu Bay Investment Holding Co. Ltd which covers 44,000 square meters area. It is located in the western line of Hainan which is named Longmu Bay International Holiday Resort, 1.5 hours drive only to Sanya City and Sanya Phoenix International Airport.海南龙沐湾温德姆至尊豪廷大酒店共有客房362间,整个花园酒店用地呈橄榄形并由一条美丽的海水景观运河将地块分成南北两部分,每部分都有3个建筑物,将酒店主要的公共空间布置在海水运河两侧;运河南侧为餐厅、咖啡厅、酒吧等,运河北侧为超大规模的SPA和健身设施。开敞的咖啡厅与酒吧,超大室外露台,美丽的海水运河和穿梭的游艇,在落日余晖下映衬出别样风情。Wyndham Grand Plaza Royale Longmu Bay was composed by 362 rooms and separated by a beautiful river into southern and northern parts. Each part has 3 buildings. Restaurants, coffee shop, bar covers southern part, SPA and gym covers northern part. Open viewed coffee shop, broad balcony, beautiful river view, floating yacht, all looks more romantic in the light of sunset.我们坚信,温德姆酒店集团的成功仰赖于出色的人才与团队,海南龙沐湾温德姆至尊豪廷大酒店是各位施展才华的光辉舞台。We firmly believe that, Wyndham Hotel Group success depends on the excellent talents and team, Here is the brilliance of your talent to the stage.酒店将为优秀的您提供惬意的工作生活环境:We provide luxury and comfortable atmosphere to you: - 具有竞争力的薪酬福利政策; We will provide our talented employees with competitive remuneration packages;- 完善的社会保险及住房公积金福利; A perfect social insurance and housing provident fund benefits;- 免费员工餐厅; Free staff cafeteria;- 免费篮球场、羽毛球场、游泳池; Free basketball ground,badminton court,swimming pool;- 温德姆酒店集团对员工人文关怀的文化; Wyndham humanistic care;- 免费配套齐全的员工宿舍(洗衣机、电视、免费网络、独立卫生间、空调、独立衣柜); Free Staff Dormitory( washing machine,TV,free internet,independent toilet,air-conditioning,wardrobe );- 丰富多彩的员工活动。 Colorful activites of staff.