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西安万达希尔顿酒店

    职位:ADD Restaurant Attendant 西餐厅服务员

  • 职位性质:不限
  • 工作地区:陕西省西安市
  • 招聘人数:若干
  • 学  历:不限
  • 工作经验:1年以上
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:不限
  • 年龄要求:不限
  • 计算机能力:不限
  • 语言要求:不限
  • 性别要求:不限
  • 婚姻状况:不限
  • 国际联号工作经历:不限
  • 薪资待遇:面议
  • 职位有效期2017-10-12至2017-11-11

岗位职责/职位描述

 

Position Summary职位概述
 
This position is concerned with the efficient and professional service of food and beverages, while
ensuring guests receive optimum service in accordance with the standards, policies and procedures of
this hotel and Hilton International.
本职位要求在全日制西餐厅服务生能为客人提供有效率以及专业的服务,在符合国际希尔顿服务标准的前提下保证向客人提供周到的服务,令客人感到舒适满意。
 
1. To maintain a high customer service focus by approaching your job with the customers always in mind.
    在整个工作过程中,始终保持高度的客户服务意识。                            
2. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
    保持积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流。
3. To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new stills or knowledge in order to improve your personal performance.
    具有积极合作的精神, 以极其热心的态度对待所有的工作,并且乐于借助一切机会学习新技能以便于改进自己的工作表现。
4. To be flexible, responding quickly and positively to changing requirements including the performance.
    具有极强的应变能力, 反映迅速并以积极的态度面对要求的改变,包括任何工作要求的改变。
5. To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
    具有极强的团队精神, 通过合作及对同事工作的支持达到团队的目标。    
6. To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.
    能够提出对酒店的运作及环境有益的意见或建议。
7. To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel.
    能够积极的向客人及供应商推荐酒店的服务及设施。
8. To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.

    在工作过程中能够做好本职工作,保证自己及其他人的安全。