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1. 上岗前查看当天抵店客人信息,包括贵宾,喜达屋优先顾客,团队预订及其它相关的特殊要求。及时将相关信息通知客房部和客房送餐部。
2. 与所有部门保持良好的协作关系,特别是客房部与预订部。检查房态差异报告以及维修房状态,确保随时保持正确的房间状态信息。
3. 负责正确处理保险箱业务。
4. 在前台系统中检查客人资料,监督接待员及时扫描传输客人资料到公安局。
5. 熟悉房费、折扣、包价、酒店设施和特殊活动等相关知识。
1. Review arrival information on daily basis; VIP, SPG, Regular guest, Groups, special requests, etc. Follow up with Housekeeping and Room Service
2. Maintain good working relations with all departments, especially Housekeeping and Reservations. Check discrepancies and out-of-order rooms, to ensure correct room status at all times
3. Responsible for correct handling of safe deposit boxes
4. Check guests profile to update accurate information in OPERA system, monitor PSB staff to update PSB information accurately.
5. Be familiar with the knowledge of room rate, discount, packages, hotel facilities and events etc.
Revive your spirit and discover personal tranquility at The Westin Qingdao. Careful attention is paid to the most important elements of your stay to ensure each visit leaves you exceptionally well rested, well nourished and well cared for. Inviting guest rooms, innovative dining options and extras such as wireless internet throughout the rooms, innovative dining options and extras such as wireless internet throughout the hotel, let you create your own experience. Our hotel is located downtown in the central business district overlooking the beautiful cityscape. Major corporate offices, diverse shopping opportunities, eclectic restaurants and vibrant bars are just steps away. 中铁青岛威斯汀酒店让你远离喧嚣,焕发活力。我们将以事无巨细的服务精神为你奉上滋养身心的休闲享受。魅力客房、创意餐饮和覆盖整个酒店的无线互联网等额外服务,营造出专属于你的体验。酒店位于中央商务区的中心地带,毗邻主要的公司办事处、众多的购物中心、风味独特的餐厅和活力四射的酒吧,你亦可在此俯瞰城市景观。 Come and join us. It's so much more than a job. 加入我们,你得到的远不止一份工作:- Competitive benifits 极具竞争力的薪酬和福利 - Promote from within 全球范围内广阔的晋升机会- Put people first 以人为本的国际化工作环境- Discount at Marriott 全球万豪国际酒店员工价- Professional training 完善、专业的培训- Associate activities 丰富多彩的员工活动- Insurance and housing fund 五险一金- Annual leave and 2 days off 双休、带薪年假- Free meals and uniforom 免费工作餐、制服Come and join us, for a better you. 欢迎你的加入,为了更精彩的你。