招聘公共区域经理 PA Manager_恩施瑞享国际酒店招聘信息-最佳东方

Responsibilities:
职务描述：：
1.     Trained and direct staff on guest floor.
培训和引导员工去工作.
2.     Check all public area.
检查所有的公共区域。
3.     Check and report maintenance work to be done
检查和汇报工程问题并负责跟踪确保完好
4.     Make recommendations on procedure to be adopted and personnel required to the executive housekeeper.
向行政管家提出合理化建议.
5.     Responsible for the cleanliness and upkeep of the PA assigned including equipment and supplies in general.
确保公共区域所有物品和工具的清洁.
6.     Organize work assigned ensure that staff understand and perform their duties quickly and efficiently in order that the standard on quality and service are met all times.
所安排的工作确保员工能够明白，并快速高效的去完成工作.
7.     Inspect service trolley to ensure that they are well-stocked.
确保工作车储存规范.
8.     Check public area before VIP guest arrival, visit guest during their stay to offer assistance.
在贵宾客人到达之前检查好相应的公共区域，并在其入住期间给予帮助.
9.   Collect rooms report sheet form guest floor, pay attention to all special remarks.
收集员工工作表，特别注意表上面的特别事项.
10.   Investigate complaints from guest and staff and report it to executive housekeeper in log book.
向行政管家汇报员工和客人的投诉.
11.   Responsible for all the loan article on record.
对借用物品进行详细记录.
12.   Arrange and check the daily inspection cleaning which after finish turn down service.
在开完床后检查和安排员工做计划卫生.
13.   Overall in charge of all Housekeeping operations and personnel between 11.00p.m-8.00a.m
从晚上11点至次日8点监控客房部整个运作.
14.   Take care of all the phones from guest and staff.
处理客人和员工的电话.
15.   Make written report to housekeeper of everything which happen in the evening.
以书面形式将晚上发生的事情向行政管家汇报.
16.   Organize work with proper personnel ,make necessary revision in staffing and work schedules.
安排适当的人员去工作，必要时做一定的修改.
17.   Check staff in and out ,issue and collect pass key and occupancy report.
检查员工签到签退，钥匙的归还和收集员工工作表.
18.   Before report off duty, make sure all corridors, service area are in good condition.
在下班之前，确保工作间以及所有的服务区域干净，处于良好工作状况.
19.   Responsible for linen & guest amenities inventory on monthly basis.
负责每月布草和客用品盘点.
20.   Any other related duty which may be assigned by the executive housekeeper.
完成行政管家安排的其他工作.

Qualifications：
任职要求：
1. More than two year experience of 4-5 star international hotel in the same position
　两年以上4-5星级国际酒店同岗位工作经验
2. Good guests service sense and professional skills.
　良好的服务意识和专业技能
3. With good spoken English and Chinese skills.
　具备良好的中英文口语表达能力

恩施瑞享国际酒店，由湖北新楚源置业有限公司投资建设，法国雅高酒店集团经营管理的，是湖北省恩施土家族苗族自治州第一家具有国际水准的五星级酒店。酒店建筑面积36000多平方，客房240间。其中配套有总统套房、行政专属楼层、高级SPA、游泳池、健身房及具浓郁欧洲风情的法式餐厅、全日制西餐厅。多功能会议及宴会接待中心，能接待近800人的大型会议。酒店坐落于恩施市学院路与金桂大道交叉口，距机场3.9公里，距高速公路4.5公里，距火车站5.8公里，交通十分便捷。瑞享酒店所属的雅高酒店集团（AccorHotels）为国际领先的旅游及时尚生活集团，为全球4300多家酒店、度假酒店和住宅以及10000余家优质私人住宅中的游客带来宾至如归的居住体验。来恩施瑞享国际酒店，尽情享受法式佛性精致生活！