Primary Responsibilities主要职责:
· To assist Management in increasing the Hotel’s profitability.
· To supervise staff within the section.
· To assist guests and ensure their stays at Sofitel Westlake Hangzhou are comfortable and an experience to remember.
· Having a positive attitude towards work, are self-disciplined and self-motivated, set a good working example for all sub-ordinates.
· Responsible for the daily organization of the section.
· Be concerned with staff discipline and staff performance and help to develop skills for all staff within the section.
· 协助管理层增加饭店的收入。
· 管理本岗位的员工。
· 帮助客人,使其在杭州索菲特西湖大酒店入住期间有宾至如归之感并留下难忘的记忆。
· 要用积极的态度对待工作,要有自我约束力和主观能动性,为所有的下属树立好的工作典范。
· 负责本岗位的日常组织工作。
· 监督管理员工的日常工作并帮助本岗位员工提高工作技能。
Knowledge and Experience 知识和经验:
· College degree or above, with more than 2 years of working experience in the same position.
· Can use fluent English to work in the front office, proficient in computer operation, and have strong English listening, speaking, reading and writing skills.
· Pay attention to details, have a sense of responsibility in work, dare to take responsibility, and have strong execution ability.
· Self-motivated and good learning ability and ability to withstand pressure.
· 大专以上学历,有同岗位工作经验2年以上。
· 能用流利的英语从事前厅服,精通电脑操作,具备较强的英文听说读写能力。
· 注重细节,工作有责任心,敢于承担责任,执行力较强。
· 有上进心和良好的学习能力和抗压能力。
Sofitel Hangzhou Westlake is managed by the high-end hotel brand Sofitel of Accor, it is located on the banks of the city's famous West Lake, and closes to the central business district. Achieved the honor of 5-star hotel in 2005, it has been 7 years consecutivelythat the hotel gets the award TOP 10 STAR HOTEL in Hangzhou. It is beyond doubt that the hotel demonstrates a perfect combination of French elegance and Chinese culture.杭州索菲特西湖大酒店,由浙江金宇集团投资兴建,聘请素有“欧洲先锋”的法国雅高集团旗下“索菲特”品牌管理。2005年9月正式荣膺五星级酒店,并连续七年获得年度杭州市“十佳星级饭店”殊荣。酒店毗邻美丽的西子湖畔,与西湖新天地和商业中心仅咫尺之遥。酒店设施豪华、一流,真正意义上演绎了法兰西浪漫情怀与西子湖柔情的完美结合。Accor (worldwide) group is the European leader and a major global group in hotels, and the global leader in services to corporate clients and public institutions. Over the last four decades, Accor has built a network that comprises more than 4,000 hotels (nearly 500,000 rooms) in over 90 countries.法国雅高酒店集团是欧洲酒店业的领导者和全球最大的酒店管理集团之一,也是全球最大的企业服务集团之一。经过四十年的不懈努力,法国雅高集团建立了一个在90多个国家拥有4,000多间酒店(约500,000 间客房)的全球酒店网络。In Sofitel Hangzhou Westlake we are welcoming you join with us and we will offer you a worldwide career opportunity. Your smile, your future.杭州索菲特西湖大酒店将为您提供必要的资源平台来发展你的职业生涯,诚邀您的加盟。未来掌握在您自已手中,由衷感谢您的关注,您的微笑。If you are intrested in postion, you can send your resume through recruitment system or email or mail. Hotel email address: pm@sofitelhangzhou.com.cn; Hotel address: 333 West Lake AvenueHANGZHOU-310002. 有意向者可通过招聘系统在线投递简历,或通过酒店邮箱投递简历,或将个人信息(个人简历附身份证/学历证明/资格证书复印件及1寸近照一张)寄至杭州市上城区西湖大道333号,杭州索菲特西湖大酒店人力资源部收,左下角请注明“职位应聘”字样。