Supervisor中/西餐厅主管
2.8千-3.5千
停止招聘
发布于 2019-10-15
Supervisor中/西餐厅主管
2.8千-3.5千
株洲 | 2年以上 | 学历不限 | 招1人
停止招聘
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Job Description

岗位职责


  1. 1.Confidentlyknowing the food and beverage menu contents and be able to explain them in detailto guests.

  2. 熟悉掌握菜单及饮料单上的内容,并可以详细的给客人做出解释。


  3. 2.Understanddietary requirements and offer appropriate suggestions.

    了解健康食品的要求,并可以给出适当的建议。


  4. 3.Bycompleting checklist in product knowledge.

    能够达到产品知识的要求。


  5. 4.Be ableto make suggestions on the menu that might suit guests of differentnationalities.

    可以根据客人不同的国籍推荐菜单上的食品。


  6. 5.Byknowing menu items of all other outlets to recommend guests to other outlets.

    了解其他餐厅的菜肴,以便向客人推荐。


  7. 6.Confidentlyknowing opening hours of all restaurants & Hotel outlets.

    熟悉所有餐厅及饭店其他部门的营业时间。


  8. 7.Beingable to recommend other restaurants & city attractions to Hotel guests.

    可以向客人推荐其它具有吸引力的餐厅或场所。


  9. 8.Toactively check staff product knowledge on each shift.

    在工作中随时检查员工的产品知识。


  10. 9.Positively dealing with and learning from customer complaints and comments with follow up and feedback to the Manager.

     从客人的投诉和建议中得到学习和我建议,并将其反馈意见报告经理。

     

10.Be Pro-Active towards guests, assisting them with any reasonable requests, and training all staff to see these things before the guests ask. 以积极主动的态度为客人服务,协助各种合理要求,并对餐厅其他员工进行客人需求的培训。


11.Ensure service standards per checklist are being achieved.确保达到各项服务标准和要求。 

12.Make sure all areas are cleaned and maintained in accordance with operating procedures. 确保所有区域与开始用餐时一样整洁。 13.Positively end the guests experience by checking satisfaction. 在客人用餐接近尾声的时候,询问客人对用餐是否满意。 14.All guests check must be presented promptly on request with a feedback form & brochure. 在客人结帐时,账单要与客人满意程度调查及其他宣传单一起放在账单夹中。 15.Encourage all guests to fill out feedback forms when they leave. 鼓励客人在用餐结束之后填写调查表。


16.To supervise the restaurant roster on a daily basis and ensure it is in line with the changing business levels. Make any changes in order to achieve the F&B Teams service standards and budget goals. 在生意变化的基础上调整员工排班,做任何变化要确保餐饮部服务质量及预算。 

17.Control the allocated labor for each shift to ensure that customer expectations are met whilst achieving the desired labor cost. 控制每个人员的分配,以确保顾客的期望得到满足而达到预期的人员成本。 18.Assist the restaurant managers with training all staff for ‘induction training’ and ‘on the job training’. 协助餐厅经理进行就职培训,及在职培训。


19.Undertakesteps/process to ensure that all areas of the restaurant are set are set to thestandards required for breakfast, lunch and dinner.  This also includes checking the cashier deskset-up & communicating with the Chefs about any details for the shiftincluding how many reservations for the day.遵守服务程序,保证餐厅的各个区域都符合早餐、午餐及晚餐的服务标准。其中包括收银台的准备工作,及和厨师交流,餐厅预定的详细情况。




其他要求
国际联号工作经历:优先
语言能力:英语-良好
年龄要求:20-30岁
比比竞争力
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公司地址
株洲
导航
职位联系人
Stefan Liu
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简历处理率
该企业7天内简历处理的比例
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简历处理用时
该企业7天内简历处理的效率
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消息回复用时
该企业7天内消息回复的效率
  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
Invested by Da Han
Group and managed by Hilton Worldwide, the Hilton Lu Song District plans to
opened at the end of 2015. Located next to the Zhuzhou Bridge, the hotel is just
minutes from City Hall and Zhuzhou Railway Station. Changsha and Xiangtan can
be easily reached via nearby public transportation links and major highways.
Zhuzhou West Express Train Station, which is about 20 minutes away by car,
offers convenient access to Beijing, Guangzhou and Shenzhen. Changsha Huanghua
International Airport (CXS) is about 50 minutes from the hotel by car.由大汉集团投资、希尔顿酒店集团管理的株洲大汉希尔顿酒店已于2015年12月隆重启幕。酒店距离市政府与火车站仅咫尺之遥;与城市中心高档购物娱乐中心相连,可以步行前往;通过便捷的高速公路体系,可以轻松抵达长沙与湘潭;距离高速铁路株洲西站20分钟,便捷接驳北京、广州与深圳;距离黄花国际机场驾车仅需50分钟。 The hotel offers 362 beautifully appointed guest rooms and
suites, offers everything you need for a cozy and comfortable stay. Each guest
room is equipped with the latest facilities, including WIFI and 42-inch TV. Enhance
your stay in a deluxe room or suite for spectacular Xiang River views, or
executive rooms and enjoy exclusive access to Executive Lounge, offering
complimentary breakfast, refreshments and cocktail hour.酒店秉承希尔顿风格,按照5星级规格打造,拥有362间宽敞舒适的客房,置身落地窗前,鸟瞰秀美的湘江景色。42寸大屏幕高清液晶电视、多媒体连接、高速无线网络等,让宾客尽享舒适与惬意。入住行政客房及套房的宾客还可尊享行政酒廊的专属服务,远眺湘江,小酌一番,赏尽美景。  员工福利 Benefits for Team Member 1.    免费用餐 Duty Meals所有员工可在员工餐厅免费用餐。 Duty meals are to be taken only in Team Member Restaurant during
the restaurant’s opening hours.2.     免费员工宿舍 Staff
Dormitory酒店为每位员工提供舒适的员工宿舍,每个房间配备空调、床上用品、免费WIFI以及数字电视。Staff dormitory will be provided with AC, bed linens, free WIFI,
TV and etc.3.     全面的保险及公积金  Social  Benefits & Housing Fund养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金。Full social insurance, housing fund will be offered to all team
members.4.     员工入住优惠价 Team
 Member Travel Program希尔顿全球员工可在全球姐妹酒店享有非常优惠的员工入住优惠价。Itis our policy that team members should benefit from a
substantial discount when rooms are available.5.     假期福利 Leave
 Benefits法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等。We provide our team members with several types of leaves
including public holiday, annual leave, paid medical leave, maternity leave,
marriage leave, compassionate leave and etc.6.    员工嘉奖 Team  Member
Awards月份优秀员工、年度优秀员工评选。We would award whoever dedicates to work as Team Member of
Month, Team Member of Year.7.    员工培训及发展
 Competitive Training& Development System在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。We provide online courses, in-class training, Hilton Worldwide
University, cross training in sister hotels and internal transfer opportunities
for all full-time team members.8.     员工活动 Variety of
Activities酒店人力资源部会定期为员工举办各种丰富多彩的活动,包括各类聚会、生日会,趣味运动会及年会等。We would hold a variety of activities for team members including
annual party, sports meeting and etc. 交通信息 Transportation Information 公交路线 Bus Route        可乘坐T40、T42、T17、T28、T35、T21、T60、T48、T18、106(云田专线)、T2(杨莉专线)、T68、67、L2等公交车路线于新华西路中心广场站下车,步行2分钟左右即可到达。Please take No. T40、T42、T17、T28、T35、T21、T60、T48、T18、106(云田专线)、T2(杨莉专线)、T68、67、L2 to Center Square Station on Xinhua
West Avenue, then about 2 minutes walking distance to hotel.  酒店地址Hotel Address:株洲市芦淞区沿江路8号 株洲大汉希尔顿酒店。Hilton Zhuzhou. NO 8 Yan Jiang Avenue, Lu song District, Zhuzhou,
PRC. 求职请携带近期彩色1寸照片,身份证、相关学历或岗位资质证明原件及复印件
Please bring a photo (2.5X3.5cm) in color, ID card, a copy of your certificates
and other qualifications.























































































 
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