• 员工免费房
• 包吃包住
• 岗位晋升
• 技能培训
• 五险一金
• 带薪年假
• 员工生日礼物
• 交通补贴
• 月度美食节
• 舒适员工公寓

To ensure the smooth and efficient running of all operational aspects of the Rooms Division and to ensure that the various departments are run according to the standards set for the brand in general and the hotel specifically.
To ensure that the Rooms activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
To represent the Rooms function on the hotel's Leadership Committee.
To oversee the preparation and update of individual Departmental Operations Manuals.
To conduct regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.
To ensure that guest history files are maintained and utilised.
To ensure that all associates deliver the brand promise and provide exceptional guest service at all times.
To ensure that associates also provide excellent service to internal customers in other departments as appropriate.
To spend time in public areas observing associate-guest interaction and talking with guests, working through Heads of Department to coach associates in guest service skills as necessary.
To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.  
To maximise associate productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
To ensure that each cost centre (e.g. Housekeeping) operates with the lowest possible cost structure while also delivering on the brand promise to the guest.
To coordinate the preparation of the Annual Business Plan for Rooms.
To strategically analyse business performance to facilitate accurate and meaningful forecasting, involving the respective Heads of Department as appropriate.
To proactively manage costs based on key performance indicators, working through the respective Heads of Department as appropriate.
To ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
To prepare, utilise and update an Annual Marketing Plan, broken down as necessary by division and/or department.
To constantly evaluate local, national and international market trends, vendors and other hotel operations to make sure that the hotel’s own operations remain competitive and cutting edge.
To encourage Heads of Department to look for Marketing and Public Relations opportunities to increase awareness and ultimately business.
To actively participate in weekly yield and revenue management meetings, overseeing the appropriate pricing structures to maximise yield and overall profits.
To ensure that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
To work closely with other Executive Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
To maintain strong, professional relationships with the relevant representatives from competitor hotels and other organisations, especially travel agencies, local business groups and airlines.

柏悦 - Park Hyatt，是凯悦酒店集团旗下最极致奢华的精品酒店，提供由心的个性化服务和与众不同的私人氛围。柏悦针对追求高品位和奢华享受的客户，其典雅的设计、有格调的装修风格，给客户体验提供前所未有的体验。在全球的柏悦酒店当中，没有两家柏悦酒店是一样的。每一家柏悦酒店各自拥有其独特的外表及魅力，均以制造难忘的体验为目标。广州柏悦酒店坐落于鸟瞰城市新核心及中央商务区的富力盈凯广场53层之上，尽揽羊城醉人美景，为城市的风景线徒添华丽之魅。毗邻历史悠久的珠江河畔，酒店置于珠江新城中最优越地段，与广州塔、广州歌剧院及独具魅力的花城广场并美为邻。酒店交通便利，与白云国际机场距离40公里，与广州东站相距不过3公里。专为品味不凡的旅者而设，广州柏悦酒店将会成为最受欢迎的私人府邸，融合奢华设备及时尚设施，这里定将成为广州的新焦点。酒店拥有206间宽敞奢适的现代化客房，包括35间套房，将在日新月异的城市中为您营造温暖如初的惬意居所。顶层各种卓越精美的饮食静候您的光临，包括一间市内最高的露天屋顶酒吧，其180度观景视角可尽享城市和珠江壮丽景色。别具匠心的菜肴采用最新鲜的当季食材，以国际和中国南方菜系为主，细心呵护客人的百变味蕾。享受身心放松的专属水疗、畅游市区最高的25米室内泳池、体验最先进的健身设施，让您全方位领略健康惬意的休闲之选。