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We are looking for a Service Leader - Stewarding
我们正在寻找一位管事部主管
As a Service Leader - Stewarding, we rely on you to
作为一位管事部主管,你的主要工作职责为:
1. Establish effective communication with Associates to gain their trust and respect through his/her hard work;
2. Assist any Associate in his/her job performance, when required, to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates;
3. Exercise station rotation to ensure stations are distributed fairly. Handle daily Associate relations;
4. Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas;
5. Train, maintain and enforce all Service Standards;
1、与员工建立起有效的沟通机制,通过努力的工作来得到员工的信任和尊重
2、协助他人工作,来确保客人的满意。对新人和同事,要协助进行有效的培训
3、通过轮换调配来确保区域划分公平。处理日常相关事务
4、准时并礼貌的递送所有的点单,通过与客人的接触和对客人区域的清洁,来树立一个积极正面的形象
5、培训,保持,并实施所有的服务标准
We are looking for someone who:
我们正在寻找一位具备以下条件的候选人:
1. Minimum 2 years work experience hotel operations
2. Good problem solving, administrative and interpersonal skills are a mus
3. Rich stewarding knowledge and management skills
1、至少拥有2年的酒店工作经验
2、拥有解决问题、行政管理和人际交往能
3、丰富的管事知识及管事管理经验和技能
If you are the right person, what are you waiting for? Click the apply button now!
如果您觉得您适合以上条件,那还等什么呢?请点击下面的申请按键吧!
About Shangri-La, XiamenOverlooking a long stretch of beach on one side and urban views on the other, Shangri-La , Xiamen is located within the city's newly developed financial and IT zone, Guanyinshan Business Centre. Whether it is garden theme, tea garden landscape, or plant paradise, Nanyang tiles, Shangri-La Hotel Xiamen reflects the local culture and art elements of this coastal garden city everywhere, and combines Shangri-La style and Asian style to create an elegant and unique living environment.关于厦门香格里拉厦门香格里拉坐落于观音山国际商务运营中心,厦门香格里拉毗邻风景如画的环岛路,迷人的海岸与时尚的城市风光尽收眼底。无论是花园主题、茶园景观,还是植物天堂,南洋花砖,厦门香格里拉处处体现了这座滨海花园城市的当地文化及艺术元素,并结合香格里拉式的亚洲风情,打造出一番精雅别致的居处环境。• 325 rooms and suites• 3 restaurants & bars• It takes 5 minutes to walk to Guanyin Mountain Beach and Seaside Amusement park• 325间宽敞客房和套房,配有中西餐厅、大堂吧及豪华阁行政酒廊。• 步行5分钟即可到达观音山沙滩及海滨游乐场。• 车程约20分钟到达高崎国际机场;车程约25分钟到达厦门火车站。酒店地点:厦门思明区观音山商务运营中心台东路168号厦门香格里拉人力资源办公室招聘热线:0592-5156203/17359871037交通:地铁2号线观音山站,28、127、D1、D11、B4“观音山商务区”站下车邮箱:recruitment.slxm@shangri-la.com我们的福利:• 五险一金• 带薪年假• 技能培训• 岗位晋升• 管理规范