• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 包吃包住
• 节日礼物
• 人性化管理
• 员工福利房间
• 餐饮五折优惠
• 月休8天

Position Summary职位概述:

To perform reception duties and ensure all the fitness facilities including the water level and temperature of the swimming pool are maintained in the best working and hygienic condition.  Providing guidance for the guest on how to safely use the fitness equipment, ensuring guest satisfaction at all times.
负责接待客人保证所有的健身设备运作正常及干净清洁包括游泳池的水压、水温等。指导客人正确使用健身设施保证客人满意。

To maintain a high guest service focus and excellent rapport by approaching the job with the guests always in mind and being proactive in a timely manner towards their needs and requests as detailed in the Hilton Brand Architecture section the Spirit of The Individuality Program handout. 
根据希尔顿品牌建设及精神所述秉承以客为先的宗旨主动及时关注意客人的需求。
To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
具有积极的影响力有责任心主动解决问题善于与客人及同事沟通。
To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested.
工作中灵活变通反应敏捷能果断地根据具体情况而改变工作要求。
To contribute ideas and suggestions and actively promote the services to enhance operational/environmental procedures and facilities in the property.
为部门的运作程序改善环境设施等提供意见。
To be vigilant and perform all duties and responsibilities in a manner that ensures safety in all “well being” equipment and facilities are kept in a perfect working condition, ensuring a comfortable and safe experience for the guests, as well as a safe working environment for team members.
随时保持警惕性具有责任心保证所有设施及器材正常运作确保客人有舒适安全的体验确保员工能在安全的环境中工作。
To meet, greet and bid farewell to all guest with a warm, friendly and genuine smile.
以热情、友好和真诚的笑容来迎接、问候欢送所有的客人。
To be able to assist and explain the use of Health Club facilities.
能协助并解释健身中心设备的使用方法。
To prepare and ensure the bottles of mineral water and towels are sufficient.
确保客用矿泉水及毛巾准备充足。
To check and ensure the audio-visual equipment is well maintained and in good condition.
确保视听设备保存完好及能正常使用。
To check and ensure all stock and supplies are replenished adequately – like the towels and water.
检查与确所有保库存及用品准备充足如毛巾和饮用水。
To ensure the safety of all guest using the health club facilities.
确保所有客人在使用健身设备时的安全。
To ensure that all activities and job functions are performed in a safe environment using proper safety techniques.
游泳池的设备摆放整齐保持游泳池区域干净将垃圾投放到垃圾桶内运用正确安全的技术确保所有的活动及工作在安全的环境中进行。
To ensure the opening and closing of the Health Club procedures are carried out smoothly and efficiently.
确保健身中心的营业和关闭顺利有效地进行。
To clean the headset is clean and the headset sponge is being change after every guest use.
在客人使用完毕后清洁耳机及替换耳机上的海绵套。
To read, understand and acknowledge the Health Club communications book daily.
每天阅读了解健身室的留言本。
To ensure all guest signs in the In and Out Form when using the facilities. 
确保客人在使用设备前后进行登记。
To actively introduce guest our spa and health club membership cards.
主动向客人介绍水疗中心和健身中心的会员卡。
To attend to all malfunctioning equipment and follow ups.  Issue work order for maintenance 
issues.
注意出故障的设备并跟进其维修事宜。
Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。

Specific Job Knowledge, Skill and Ability 工作技能技巧要求

Interpersonal skills to provide overall guest satisfaction.
以较强的人际交往能力提高客人满意度。
Ability to stand , walk and / or sit and continuously perform essential job functions.
能持续因工作需要的站立行走等。
Ability to operates the gym equipment and swim, Ability to work under pressure and deal with stressful situations during busy period. 
懂得使用健身设备及游泳面对大量工作时能承受工作压力能处理紧急情况。


Required Qualifications 必要的资历要求

Ability to work under pressure and deal with stressful situations during busy periods.
能在强压下胜任工作。
Minimum 1 year experience or equivalent combination of education and experience.
至少一年的工作经验或相关技能的学习。



Preferred Qualifications 更高的资历要求

Related working experience in international hotel industry.
相关酒店工作经验。
Fluent written and spoken  English.
英文书写及口语流利。
Holds Personal Instructor Certificate.
具有私人教练资格证。

武汉光谷希尔顿酒店坐落在武汉东湖新技术开发区，光谷严西湖的东南端，酒店毗邻武汉火车站，欢乐谷和新高速路，地理位置优越，同时又贴近自然，是商务休闲客人的首选。 酒店515间豪华客房与套房均设有私人阳台，透过落地玻璃窗还能饱览严西湖撼动人心的绝美景致。客房设施齐全，配有多媒体系统等先进设施、便利的办公区、无线网络以及部分套房中的独立起居和用餐区，则营造出更为宽敞的空间，让您能够轻松、舒适地工作和休息。入住行政客房与套房的宾客还可获取行政酒廊的专属服务，享用免费的早餐、茶点和鸡尾酒。 超过5,000平方米的灵活会议空间，包括一个1,818平方米的无柱式宴会厅，是举办社交盛宴、商务会议等活动的理想场所。另外，专业的宴会和会议服务团队随时候命，确保每项活动的圆满成功。 5间各具特色的餐厅和酒吧，可满足来自世界各地旅客的用餐需求。酒店还设有众多娱乐休闲设施，包括室内恒温泳池、室外泳池、健身房、自行车道、湖畔篮球场、网球场等，帮助您在旅行途中继续保持锻炼习惯。携带儿童的宾客也无需担心，酒店的室内外儿童玩乐区可让孩子们尽情享受快乐时光。酒店地址：湖北省武汉市东湖新技术开发区花山生态新城春和路9号人才热线：027-59338888-6901乘车路线：①“湖北省中医院站”乘坐18路到终点站“春和路小雷村”站下 ，步行10分钟即到② “武汉火车站”乘坐118路到终点站“春和路小雷村”站下 ，步行10分钟即到(请注意路边“武汉光谷希尔顿酒店”标识)。自驾路线：汉口：二七长江大桥→欢乐大道→三环线（武汉火车站方向）→青王路和花城大道→严西湖隧道→酒店武昌：珞瑜东路→三环线（武汉火车站方向）→青王路和花城大道→严西湖隧道→酒店汉阳：龙阳大道/江城大道→三环线（武汉火车站方向）→青王路和花城大道→严西湖隧道→酒店求职请携带近期彩色1寸照片，身份证、相关学历或岗位资质证明原件及复印件员工福利免费用餐所有员工可在员工餐厅免费用餐。每位员工每日可享用三顿免费餐及工作餐夜宵（如果需要）。免费员工宿舍酒店为每位员工提供舒适的员工宿舍，每个房间配备空调、床上用品、免费WIFI以及数字电视。全面的社会保险养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金；员工可自行选择“希福利”中国平安保险计划，部门负责人另享有中国平安保险计划。员工入住优惠价希尔顿全球员工可在全球姐妹酒店享有非常优惠的员工入住优惠价。假期法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假。员工嘉奖月度优秀员工、年度优秀员工等。员工培训在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。员工活动酒店人力资源部及活动委员会定期为员工举办各种丰富多彩的活动，包括新年聚会、趣味运动会等。其他福利年度奖金计划、相关岗位提成计划、人才推荐奖励、夜班补贴、户外工作员工高温补贴等等相关补贴快来扫描下方二维码，关注武汉光谷希尔顿酒店微信，随时了解酒店一手信息。回复“招聘”可以及时接受人才招聘发展信息，参与互动。更多信息请浏览以下网站：酒店官网 http://www.hilton.com.cn/WUHOVHI/酒店微博 http://weibo.com/hiltonwuhan