助理业务拓展总监 Assistant Director of Business Development
1万-2万
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发布于 2020-03-04
助理业务拓展总监 Assistant Director of Business Development
1万-2万
三亚 | 经验不限 | 学历不限 | 招1人
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职位描述

 JOB OVERVIEW

The Assistant Director of Business Development will assist in providing day-to-day leadership to the Business Development team and managing an assigned account portfolio with the aim to generate and maximise hotel revenue and market share. Key to this role is building relationships and developing networks within the accounts assigned by the Sales Research Team in order to increase conversion and revenues. This role will also involve the active coaching of the Business Development team and will also serve as the acting Director of Sales when so appointed in his/her absence.

DUTIES AND RESPONSIBILITIES

Validate of the potential of assigned accounts and create account plans as per the IHG hotels Business Development standard operating procedures
Develop the assigned portfolio to meet set goals and maximise profitability
Gather information on current and prospective clients / contacts to generate incremental business
Maintain effective control of sales expenses

Use both account interaction and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures
Provide feedback to management on changing market conditions, including competition and market trends
Involve Director of Sales where appropriate on sales calls and sales meetings
Communicate to his/her superior any issues encountered and other relevant information
Organise training sessions, daily briefings and other meetings as required
Conduct periodic formal reviews with the Business Development team on their targets and goals
Conduct Annual Performance reviews, set Key Performance Objectives and Personal Development plans in line with IHG standards and brand standards for each member of the team
Through the regular reviews with team members assess performance in line with metrics and expectations from IHG and the hotel and take action as appropriate
Act as escalation point for clients and members of the Business Development Team when issues are not solved at a proper level

Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff
Conduct client meetings as well as planning and coordinating site introduction tours and inspections
Handle and manage clients’ queries or issues
Be proactive and responsible for the follow up of new sales leads to enhance guest experience
Develop and maintain contact with business generators (MICE Planner; travel agents; etc.)

Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes
Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action
Develop awareness and reputation of the hotel and the brand in the local community.

Perform other duties as assigned.

ACCOUNTABILITY

This is a senior level sales and marketing position in a full or limited service hotel and may include meeting space and/or catering facilities. May manage professional level and administrative Business Development team members.
Performance of this role should be measured by the following key metrics:
Key Performance Objectives set annually (as per IHG policy)
Individual Account Plans
No. of sales meetings
No. of leads from new accounts
No. of leads from existing accounts
Value of definite leads from new accounts
Value of definite leads from existing accounts
Process compliance as the indicated compliance in the Standard Operating Procedures

QUALIFICATIONS AND REQUIREMENTS

Degree or Diploma in Marketing, Business or Hospitality Management desired. A minimum of one year of relevant experience or equivalent work experience in team management, and at least 2 years of relevant Sales experience in Hospitality or a related service industry.
Expected to possess the following skills:
Experience and knowledge of establishing and mentoring a sales team
In-depth knowledge of sales principles and techniques
Effective communication and negotiation skills
Strong knowledge of hotel products, rates and marketing programmes
Excellent PC skills (including MS Office)
Ability to develop strong relationships with customers and other stakeholders
Knowledge and experience of Sales Systems (i.e. Delphi; Opera; etc.) is advantageous

Tel招聘电话: + 86 (898) 8865 8888-7512(working period is 9AM-6PM in working days工作时间为工作日上午9点至下午6点
Email招聘邮箱: hr1@ichaitangbay.com


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公司地址
三亚市海棠湾海棠北路128号
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  • 酒店业--国际高端酒店/5星级
    行业
  • 500-999人
    规模
  • 国有企业
    企业性质
三亚海棠湾天房洲际度假酒店地处国家海岸 - 海棠湾,坐拥碧海幼沙,绵延椰林。酒店占地15万平方米,如一条巨龙在海岸线傲世而立。设计主张清逸的现代海岛风情,3,000平方米开放式大堂,将南中国海景致一览无遗。295套客房配置卓越,精心雕琢的观景角度完美聆海听涛。7间餐厅与酒吧专供创意美食,独具特色的海洋餐厅,咫尺探寻海底神秘。静宜享受水疗会所的禅意,动宜徜徉阳光下1,500平方米泳池。1,200平方米穹顶无柱宴会区,巧思设计并拥揽海景,15,000平方米户外海景草坪可称心组合拆分,量身定制海底浪漫婚典或会务活动。我们正在寻找能为我们带来激情与能量的人才,选择加入我们。投递简历:请通过最佳东方网站往意向职位投递简历;或通过邮箱投递,需在邮件标题注明您的求职意向。格式:申请部门 - 职位 - 您的姓名,简历请附个人近期彩照。☆面试请携带个人简历、身份证件、相关学历及技能资格证明、一寸彩色近照。您可在水利大厦、鹿回头广场、大东海广场、吉阳市场搭乘34路公交车;或在三亚火车站、迎宾花园、市总工会、同心家园(三期)搭乘35路公交车前往酒店。
三亚市海棠湾海棠北路128号
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