- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
扫码下载最佳东方APP
扫码关注最佳东方微信号
To deliver high quality, prompt and courteous Facility Management services in support of Client's business needs in a safe working environment.
® Front Desk Service
o To greet clients, handle telephone call, book conference room, office equipment.
® Facility management
o Assist to monitor the Office Facilities & Critical Environment
o Assist to report and schedule contractors for preventative maintenance to limit the downtime for all critical equipment.
o Assist to deal with emergency and arrange ad-hoc repair
o To follow established escalation procedures and incident reporting procedures
® Office equipment & environment management
o Assist FM/FO to ensure all office equipment, including photocopiers, fax machines, paper shedders etc. are in good working order and consumables are replenish timely
o Assist FM/FO to ensure a good office environment, including arranging office ad-hoc repair, monitoring landscaping service and cleaning service
® Vendor management
o To assist client/FM to bid the contractors.
o Understand clients' needs.
o Assist to evaluate the contractors’ service performance.
® Customer Service / Client Relationships
o To arrange office soft service. To purchase office consumption (paper, stationery and pantry stuff etc.) and deal with printing materials. To report and submit purchase request for client approval, purchase from approved supplier and ensure they are delivery on time with accurate quantity.
o To handle confidential document destruction and document archiving.
o Keep good communication with clients.
o Coordinate and support Global Souring in related purchasing & services.
o Ensured Key Operations Procedures are followed to ensure service standards are maintained.
o Assist for the safe keeping confidential document such as bank license and related documents.
® Payment/ billing management
o Assist to receive and verify the monthly statement. Allocate the expenses and prepare reports to client.
o To assist client/FM to do accrual.
o To assist update premise pool/general pool allocation key on monthly basis.
® Space management
o Assist to provide the accurate seating plan to support space management on monthly basis.
® Assisted FM team to seek ways to constantly reduce costs and improve operational standards
® Keep good communication with landlord and have the monthly meeting with Landlord.
® To assist client/FM to do report work, including monthly report and CEM KPI review etc.
® Supervise the receptionist, tealady and security guards
® Back up receptionist when necessary (during lunch time and leave)
® Assist client/FM to do restacking or relocation of staff.
® Any other duties assigned by the client / FM.
® Client satisfaction
仲量联行(纽约证交所交易代码:JLL)是专注于房地产领域的专业服务和投资管理公司,致力于帮助房地产业主、用户和投资者成就商业愿景。仲量联行是《财富》500强上榜企业,业务遍及全球80个国家,拥有近300个分公司,员工总数近80,000人。2016年度业务营收达58亿美元,总收入68亿美元,代表客户管理和提供外包服务的物业总面积逾44亿平方英尺(约4.09亿平方米),并协助客户完成了价值1,450亿美元的物业出售、并购和融资交易。截至2017年6月30日,仲量联行旗下的投资管理业务分支“领盛投资管理(LaSalle Investment Management)”资产总值达576亿美元。仲量联行与第一太平戴维斯、高力国际、世邦魏理仕、戴德梁行同为世界知名的五大房地产咨询机构,是唯一连续三年入选福布斯白金400强企业的房地产投资管理及服务公司。2019年《财富》500强排名189位,上升幅度为全球第二。 仲量联行1783年成立于英国伦敦。目前,仲量联行业务遍及全球80个国家,拥有逾300个分公司。在大中华区,仲量联行在上海、北京、广州、成都、天津、深圳、青岛、重庆、沈阳、武汉 、西安、南京、杭州、澳门、台北、香港等城市设有分公司。仲量联行拥有超过1900名专业人员及12000名驻厦员工,所提供的专业房地产服务遍及全国80多个城市