礼宾员
3千-4千
停止招聘
发布于 2021-11-29
礼宾员
3千-4千
泉州-丰泽区 | 经验不限 | 中专 | 招1人
停止招聘
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职位福利
职位描述

任职资格
1.中专以上学历。
2.工作认真、作风细致、吃苦耐劳、反应灵活;
3.能进行英语日常会话,开展对客服务。

工作描述
1.懂英文,服从上级的工作安排;
2.按照行李服务流程和要求,为抵离客人提供行李搬运服务,并将每次运送情况做好记录;
3.协助做好大堂寻人服务和在大堂放置各类告示牌,及时撤换过期的告示牌并搬至指定的存放地点;
4.做好行李服务设备的清洁工作;
5.按照服务流程迎送客人,提供拉门服务;
6.维护出入车辆秩序,保证上下客车位和车道畅通;
7.阻挡精神病患者和衣冠不整者进入酒店,发现异常情况,立即与值班的保安人员或大堂经理联系,妥善处理;
8.准确回答客人的询问,主动做好服务工作;
9.保持岗位周围的环境整洁,发现果皮、纸屑、烟蒂等杂物及时捡掉;
10.下雨天,为上下车客人撑伞,并为客提供雨具存放及保管,并提供借伞服务;
11.熟悉酒店各种服务项目和营业时间,向客人推销酒店的各项服务,介绍酒店客房设施。了解本市交通、商业、旅游等方面资料;
12.随时听从接待员的召唤,迅速接受带房任务及为客提供物品转接服务;
13.为客人指路,认真回答客人的询问,尽量满足客人的需求;
14.负责分送邮件、报刊、报表、留言单及前厅通知等,并按规定登记和办理签收手续;
15.受理客人行李寄存及领取,并做好详细的存取记录;
16.协助大堂副理维持大堂秩序,控制好大堂内外的灯光;
17.积极参与酒店和部门组织的各项活动,完成上级交予的各项工作。



其他要求
国际联号工作经历:优先
语言能力:英语-良好
比比竞争力
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公司地址
泉州市丰泽区
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  • 酒店业--国内高端酒店/5星级
    行业
  • 100-499人
    规模
  • 私营.民营企业
    企业性质
万达酒店及度假村管理公司成立于2012年,是一个集酒店业主、经营及销售等功能为一身的综合集团,旗下拥有五星级酒店品牌—万达嘉华、超五星级酒店品牌—万达文华以及顶级酒店品牌—万达瑞华。万达酒店及度假村的品牌发展将“秉承中华礼仪之道,超越至善期望,创造尊崇体验”,立志成为国际领先的中国豪华酒店管理集团,为四方宾朋提供“始终如一、温情倍至”的服务。Founded in2012, Wanda hotels and Resorts is global-leading operator of luxury Chinesehospitality brand and it is also one of the world’s premier hotel ownership andmanagement companies, currently owns and/or manage hotels under the WandaRealm, the five-star hotel brand; Wanda Vista, the five-star plus hotel brandand Wanda Reign, the luxury hotel brand. Wanda Hotels and Resorts will provideour customers with a superior experience that exceed expectations based on ourproud Chinese heritage and traditions, to consistently providing hospitalityfrom our hearts.泉州富力万达文华酒店位于泉州市商务区,南面晋江,紧邻泉州浦西万达广场,交通便利。酒店拥有314间宽敞舒适客房及套房,设计高雅、配套豪华。餐饮设施齐全。美食汇全日餐厅、品珍●俏江南中餐厅、大堂酒吧,美食、娱乐盛宴将令宾客大快朵颐。酒店的宴会及会议总接待面积超过2,600平方米,豪华无柱式大宴会厅面积为1,378平方米,是举办高端宴会的首选。同时酒店还设有健身中心、室内恒温泳池。泉州富力万达文华酒店是商务及休闲旅客的理想选择,在这繁华古老的城市将打造一处新的里程碑。WandaVista Quanzhou is located in the central commercial business district ofQuanzhou, facing the Jinjiang River, and has convenient transportation tonearby Quanzhou Puxi Wanda Plaza. The hotel features 314 spacious guestroomsand suites with elegant design and deluxe decorations.? There’s a variety of choices for food &beverage facilities, including the Lobby Lounge and two distinctive restaurants— Café Vista and ZHEN-Chinese Restaurant. No matter where you end up, everyappetite for great dining and entertainment will be satisfied. The grandballroom and function rooms over 2,600 square meters can be catered for yourspecial meeting or event. The biggest pillar-less Grand Ballroom, with 1,378square meters, is one of best choices for high-end and personalized events andconferences. Our well-equipped gymnasium and indoor swimming pool are the idealplaces for your relaxing and recharging. The Wanda Vista Quanzhou is aninspired choice for both business and leisure travelers. Discover a newmilestone in this bustling, ancient Chinese city. 泉州万达文华酒店,作为您职业生涯的最佳起点和学业生涯的最好对接,我们将提供超出您期望的生活条件,工作机会和发展平台:Asthe best beginning for your hospitality career and the best interface for yourstudying road, Wanda Vista Quanzhou will provide you with the best living conditions,job opportunities, and development platform above your expectation.● 外地员工将免费享受酒店提供的宿舍Dormitories will be provided for un-local associates freely.● 酒店为您提供优质的免费工作餐High-qualityduty meals will be provided for all associates freely.● 酒店提供免费的制服和工鞋,及制服洗涤服务Uniforms and shoes will be provided by hotel for all associates freely, and provide freelaundry service for uniform as well.● 酒店配有舒适的免费洗浴设备Comfortable shower facilities will be provided to all associates freely.● 酒店配备多功能的文娱活动室Multi-functionrecreation room will be opened to all associates.● 我们定期开展丰富的员工团队活动A wealth of associate team-building activities will be developed regularly.● 酒店为每位同事量身定制培训课程和发展计划Hotelwill customize training courses and development plan for each associate.● 为您的个人成长和职业发展提供无限的机会Hotelwill offer unprecedented opportunities for your own personal growth and careerdevelopment.● 提供有竞争力的薪酬与福利Youwill enjoy a competitive salary and benefits.● 吸引并留住最优秀的人才Wewill always try our best to attract and retain talents.● 酒店为您能能在我们的品牌里获得理想的职业发展而深感自豪Hotelis proud that you can obtain ideal career development in our brand.● 承诺将努力促进员工的职业发展Wepromise that we will do our best to promote the associates career development.● 提供内部的调动和晋升机会Opportunities of internal transfer and promotion will be opened to all associates equally.● 五险一金、每周双休、带薪年假等We provide Socialinsurance and housing fund, two days off per week and paid annual leave.我们诚邀您的加入,与您共同迈出事业发展的重要一步,共创美好未来。Welcome you to join us to develop your career and build wonderful future together.
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  • 杭州总部:0571-88866108 (9:00-18:00)
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