招聘中餐厅主管 Restaurant Supervisor_绍兴世茂皇冠假日酒店招聘信息-最佳东方

Job overview职位概述

·Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency.

·监督所在餐厅的服务和菜单内容的提供情况，确保高品质和一致性。

·Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。

At Crowne Plaza®, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them we need you to stay One Step Ahead and:

Create confidence – by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’ pace in all you do.
Encourage success – by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced.

·Make it happen – by being perceptive to your guests needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.

在皇冠假日®酒店，我们希望感觉自己可以做到最好，能够达成他们的目标并因他们的成就而受到认可赞赏。为了帮助他们，我们需要您先行一步，用心服务并：

建立信任 – 成为您所在领域的专家；言行得体，随机应变，应宾客的需求提供量身定做式的服务。
鼓舞成就 – 尊重和了解宾客的需求和他们追求的目标，认可赞赏他们，确保宾客得到尊重和重视，并体验到他们的非凡地位。提供周详方案，令宾客轻松无忧。

·梦想成真 – 观察预见宾客的要求和潜在需求，主动负责地达成宾客所需。善用资源，团队协作，尽力协助宾客获得成功。

Duties and Responsibilities工作职责

·In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known

·在经理缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求。

·Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up

·在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。

·Supervise cash handling and banking procedures

·监督现金的处理和存放程序。

·Prepare daily banking and cash flow reports

·编制每日存款和流动资金报告。

·Establish and instruct staff in cash security procedures

·制定并指导员工执行现金安全制度。

·Deal with irregular payments

·处理异常的付款情况。

·Supervise the maintenance of service equipment

·监督服务设备的维护保养。

·Monitor standards of guest facilities and services

·监督客用设施和服务的标准。

·Control stock and monitor security procedures

·控制存货和监督保安成序。

·Assist with menu and wine list creation

·协助菜单和酒水单的设计工作。

·Supervise functions

·监督各项职能。

·Supervise outlet service

·监督餐厅的服务。

·Works with Superior on manpower planning and management needs

·和上级领导一起进行人力规划和管理需求。

·Works with Superior in the preparation and management of the Department’s budget

和上级领导一起编制和管理部门预算。

绍兴世茂皇冠假日酒店是由洲际酒店集团管理的一个高端国际酒店品牌，是绍兴中央商务区的地标性建筑。酒店背靠梅龙湖，环境清幽静雅，宛如置身于喧闹都市的悠然国度。460间格调高雅、宽大舒适的客房及套房，使您在观赏梅龙湖美景的同时，感受那份触手可及的心旷神怡。酒店毗邻世茂新城等主要商业区，距杭州萧山国际机场仅40分钟车程，轨道交通宁杭甬高铁25分钟即可到达，鲁迅先生故居、大禹陵、沈园等绍兴市主要旅游景点离酒店咫尺之遥，是商务出行和旅游度假的理想居庭。我们将为您提供具有市场竞争力的薪酬和福利，遍布全球的集团酒店员工入住优惠，并为您提供学习新技能和拓展职业生涯的各种机会。除此之外，您还将加入一个充满活力，积极向上的专业团队，所以您每天都会满怀工作的激情。最重要的是，我们会为您提供“尽炫自我的空间”。