• 五险一金
• 管理规范
• 岗位晋升
• 技能培训
• 带薪年假
• 包吃包住
• 员工生日礼物
• 人性化管理
• 节日礼物

一、礼宾服务 Concierge Service
协助前厅部经理工作，负责礼宾部和车队的正常运作和员工管理。          
                                          
Assists the front office manager, responsible for the concierge and the team's normal operation and employee management.     
                                                         
提供客人关注的信息，包括酒店的服务、本地景点、餐厅、医院、旅游推荐等。

Offer guests the concerns of the information, including hotel services, local attractions, restaurants, hospitals, travel recommendation.           
                                                                      
优先推荐本酒店经营的餐厅及其它营业场所，让客人熟悉有关营运时间和推广内容。                           
Recommended this hotel operating restaurants and other places of business, let the guests are familiar with the relevant operating time and promotion content.         
                     
提供客人所需要的信息和行李服务，具体包括行李、信件、包裹、报纸等物品的收取、发送及保管。    
             
To provide customers with the required information and baggage services, including luggage, letters, parcels, newspapers articles, transmission.        
                                     
在客人优先的原则下，合理安排酒店内外部的用车需求，并确保酒店车辆资产及运营安全。

Under the principle of guest priority, arrange the internal and external demand of the hotel car resonably, and ensure that the vehicle assets and safe operations.

引导客人，销售酒店服务和设施。

Guide the guests and sell the hotel service and facilities.
二、部门管理 Department Management
督导部门员工以保证客人得到亲切，体贴和个人化的服务与重视。

To supervise the employees in order to ensure that the guests get kind, caring and personalized service and valued.           
                               
督导礼宾部员工，确保酒店的会员以及回头客人和重要贵宾得到特别的重视和接待。

To supervise the employees in order to ensure the members and VIP clients and get special attention and reception

检查礼宾部的清洁和整洁。

Check and make sure the department clean and tidy.           
                                                        
协助准备员工有效的工作安排，合理安排休假，提前预知和考虑未来的住房信息特别是一些大型团队和有特殊要求早/晚入住或早/晚退房的情况。

Arrange the job and holiday for the staff effectively and reasonably. Take the room occupancy into account in advance, especially the big group and some special situations.              
                                                           
管理和监督所负责部门员工的仪容仪表。

Management and supervise the staff's grooming.    
                                                                      
完成部门经理安排的其它任务。

Finish other tasks assisgned by Front Office Manager.      
                                                                            
熟悉酒店安全，急救，消防，和紧急情况的处理程序，并能正确的使用相关的设备。

Be familiar wiht hotel emergencies procedure, and use the related equipment correctly.

向上级通报存在的潜在危险，及时对危险的情形采取补救措施。

Report if there is potential danger and take actions on the dangerous situations.
三、沟通管理 Communication Management
熟悉财务的政策和程序，紧密联络财务部门确保遵循财务程序。

Be familiar with Financial policy and procedure, keep close relation with Finance and follow finance procedures.                            
            
 

银川万达嘉华酒店 Wanda Realm Yinchuan Hotel银川万达嘉华酒店位于银川市核心位置，以恢宏且具民族特色的建筑风格成为银川市靓丽的新地标。酒店周边交通便利，比邻会展中心及市政府，距火车站仅4.5公里路程，距离银川河东国际机场30公里。Located in the core area of Yinchuan, Wanda Realm Yinchuan Hotel is a magnificent new landmark of the city. The hotel is adjacent to the Yinchuan International Convention and Exhibition Center and municipal government. With convenient traffic conditions, the hotel is just 4.5 kilometers away from the railway station, 30 kilometers away from Yinchuan Hedong International Airport. 客房 Room酒店拥有304间设计新颖舒适的客房。从宽敞的房间内可俯瞰银川秀美景致。所有客房均提供有线与无线上网, 高清液晶电视, iPhone基座, DVD播放器等一系列高品质设施。With beautiful city view, the hotel offers 304 spacious, stylish guest rooms. All our guest rooms are equipped with high-definition LCD TV, iPhone base, DVD player and more upscale facilities. In addition, broadband and WIFI are easy access as well. 会议 Meeting总面积达1,200平方米的无柱式大宴会厅，布局灵活，可根据不同的会议需求灵活划分区域。酒店另设有5间面积不等的多功能厅和董事会会议室，均配备先进的视听设备，是举办各种规模会议和活动的理想之所。The hotel features a range of specious meeting venues; include 1,200 square meters pillar-free Grand Ballroom and 5 function rooms and Board Room. All the meeting rooms are equipped with the state-of-the-art audio and visual equipment. With outstanding services, Wanda Realm Yinchuan Hotel is the ideal place for your meetings and events in Yinchuan. 餐饮 Food & Beverage无论是饕餮盛宴还是轻松小酌，银川万达嘉华酒店风格迥异的餐厅，酒吧都将带给您难忘的美妙体验。“品珍”中餐厅拥有9间华丽包房；“美食汇”全日餐厅荟萃世界各地美食；“和”日餐厅是您品味日本美食的绝佳之处；舒适的大堂酒廊亦是您会见亲朋好友和放松的理想场所。The hotel provides guests with wide selection of gourmet. “ZHEN” Chinese Restaurant offers authentic Cantonese cuisine and local flavors; Cafe Vista, offers delicious western food and international gourmet. “HE” Japanese Restaurant provides tasty Tappanyaki and other Japanese dishes; Our lobby Lounge is the perfect venue for relaxation and meeting with friends. 休闲 Relaxation银川万达嘉华酒店配备专业设施的健身中心、室内恒温游泳池、高品质桑拿室和静谧瑜伽室，定能让您舒缓身心，精力充沛，神采飞扬。Pamper yourself at our fully equipped Fitness Center, a wellness area and state-of-the-art gym facilities, well equipped in-door swimming pool, sauna and Yoga class. The Fitness Center will enable you to generate energy for your mind, body and soul.