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    职位:ID20932 Rooms Admin Assistant 房务部行政助理

  • 职位性质:全职
  • 工作地区:四川省成都市
  • 招聘人数:1人
  • 学  历:不限
  • 工作经验:1年以上
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:面议
  • 年龄要求:不限
  • 计算机能力:不限
  • 语言要求:英语(流利)
  • 性别要求:不限
  • 婚姻状况:不限
  • 国际联号工作经历:不限
  • 薪资待遇:面议
  • 职位有效期2017-10-20至2018-01-18

岗位职责/职位描述

如需立即申请,请点击以下链接登录费尔蒙集团官方求职网站进行在线职位申请。如您未通过费尔蒙集团网站申请,可能导致我们无法看到您的求职信息,并可能延误您的岗位申请。谢谢理解!

 


https://frhi.taleo.net/careersection/ext_fairmont/jobdetail.ftl?job=CHG00403&lang=Zh-CN  

 

 

 

酒店概览:成都棕榈泉费尔蒙酒店及公寓坐落于成都市天府高新区和金融区的中心,毗邻成都新会展中心及环球中心。成都棕榈泉费尔蒙酒店及公寓拥有336间酒店客房和61套奢华公寓套房的费尔蒙酒店楼,此外还包括了两栋拥有382套奢华套房的费尔蒙公寓楼。作为棕榈泉国际中心一部分,费尔蒙酒店&公寓还毗邻占地42100平方米的奢侈品零售商场。

 

 

 

费尔蒙酒店设有蔚柳溪水疗中心,金尊行政楼层,大型宴会的设施设备以及一系列的餐饮设施。拥有三层楼的“Cube”大堂吧和寿司吧,室外花园的中餐厅,全日制餐厅“Spectrum”和位于酒店42层和43层的艺术装修风格餐厅及“曼哈顿”酒廊。

 

 

 

成都是中国著名城市之一,也是闻名于全国以及全球的旅游胜地。成都具有深远的文化历史,到处都是迷人的风光和旅游景点,尤为出名的是四川成都的菜肴。成都已经被列为中国发展的最快的城市之一,也是四大最适合居住的城市之一。

 

 

 

工作职责概要: 
Reporting to Director of Rooms, responsibilities and essential job functions include but are not limited to the following:

 

 

 

  • Maintain complete knowledge of all Rooms services, hotel services/features and hours of operation.
  • Maintain complete knowledge of and comply with all hotel and departmental policies and procedures. 
  • Answer telephone calls within 3 rings, using correct salutations and telephone etiquette. Handle inquiry and according to departmental procedure. Handle telephone calls for Rooms Dept., answers all queries regarding the Rooms.
  • In house menu. Lay outing and printing.
  • Handle guest complains by following instant pacification procedures ensuring guest satisfaction. 
  • Provide administrative support and prepare business communications for Rooms Director when necessary and time allows.
  • Create and maintain filing systems for departmental records, reports, etc.
  • Formulates SOP/process briefs as requested/directed by the Rooms Director.
  • Maintains and completes Guest Comments monthly summary reports.
  • Handles special tasks as assigned by the Rooms Director (e.g. Special promotions and programs in the outlets etc.)
  • Prepare regular departmental reports as assigned.
  • Coordinate travel arrangements, hotel reservations as required by the Rooms Director
  • Document and maintain appointment calendar for Rooms Director as required.
  • Attend designated meetings. (Rooms Meeting/ Rooms Promotions Meeting) Take minutes & distribute as directed.
  • Maintain office and stationery supplies for the Rooms department.
  • Responsible for preparing the monthly timesheet for Rooms administration.
  • Filing of daily Night Audit Reports or logbooks.
  • Record expenses for all areas (Daily tracking of expenses and Purchase Orders).
  • Codes all purchases requests Prepares critique on a monthly basis, directed by Rooms Director.
  • Ensure completion of vacation schedules/ management schedules.
  • Maintain Rooms share drive as directed.
  • Other tasks as assigned.

 

 

 

任职资格:

 

 

 

  • Has to be able to handle confidential information appropriately
  • Ability to handle multiple tasks simultaneously
  • Ability to prioritize responsibilities
  • Ability to resolve situations involving guest challenges
  • Excellent knowledge of Microsoft Word, Excel, Power point and Internet usage
  • Must be fluent in Chinese
  • English as a second language an asset

 

 

 

签证要求 必须拥有在中国合法工作权。酒店将协助合适的外籍人选办理工作签证。
 
立即申请: 无论您是事业刚起步还是正在寻找有意义的职位,我们都邀请您访问 
http://www.fairmontcareers.com/,详细了解有关费尔蒙酒店及度假村的信息,把握难得的就业机会!
 
关于费尔蒙酒店及度假村
在每一处目的地,费尔蒙酒店及度假村都会向宾客提供最优质的酒店体验。 我们知道,要想为宾客提供最好的服务,我们首先需要为我们的员工提供最好的待遇。 因此,您将在这里发现遍及北美、加勒比海地区、欧洲、非洲、中东和亚太地区的难得的工作机会,并能

 

享受到行业领先的培训、职业发展、表彰和奖励。 费尔蒙酒店及度假村是享誉全球的酒店集团,旗下许多酒店都成为了目的地的地标,如伦敦的 The Savoy 酒店,纽约的 The Plaza 酒店和上海的费尔蒙和平饭店。 我们的团队秉承尊重他人、诚信为

 

本、团队合作与施展空间的价值观。我们遵守最高的道德和质量标准,并以公平和尊重的态度对待所有员工。 费尔蒙也是社区和环保的领军企业,我们推出的对环境负责的旅游活动和备受赞誉的绿色合作伙伴计划也为酒店集团博得盛名。 精彩未来,等您开启!