直接向礼宾司汇报工作。在当班期间，礼宾员要负责礼宾部日常的工作。从更广的角度讲，礼宾员要向所有酒店的客人和来访者问候，提供友好迅捷的专业的服务。礼宾员还要使所有抵达、预离的客人和来访者受到热情的欢迎，要使他们有宾至如归的感觉。
Reporting directly to the Chief Concierge, the Bellboy is directly responsible for the day-to-day operations of the Concierge whilst on duty. On a broader scale the Bellboy is to ensure that all of hotel's guests and visitors are greeted, attended to and assisted with a level of service that is professional, friendly and genuine. The Bellboy is also to ensure that guests and visitors are made to feel comfortable and welcome and "at home" on arriving and departing the Hotel. 
 

上海中星铂尔曼大酒店位于南徐家汇商务中心，与甲级智能办公楼和大型商业中心共同构筑中星城这座地标性的城市综合体。酒店由中星（集团）有限公司按高档五星级标准投资建设，法国雅高集团经营管理。上海中星铂尔曼大酒店拥有338间客房，1300平方米的超大无柱宴会厅，11间各具风格的会议室满足各类商务会议需求；此外，酒店还配有中餐厅、日式餐厅、全日制餐厅，设施齐全的健身中心、游泳池和环境优雅的水疗馆等配套设施一应俱全。酒店已于2014年1月开业。