• 五险一金
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 技能培训
• 管理规范
• 员工价住房
• 多彩员工活动
• 优美的环境

 
   1. KEY RESPONSIBILITIES
     主要职责
     Job Summary – (Role Summary) 
              工作概述﹣(职位概述)
·  Assist in managing the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.  Serve as Executive Housekeeper in his/her absence.
    协助管理客房部和洗衣房的日常工作，按酒店和公司业务目标确保符合产品的质量标准，为酒店客人提供卓越的服务。在行政管家缺席时代理其工作。
 
      Essential Duties and Responsibilities – (Key Activities of the role)
                主要职责﹣(职务的主要工作)
· Monitors Housekeeping personnel to ensure guests receive prompt and courteous service
      监督客房部工作人员，确保客人得到及时和礼貌的服务。
 
·  Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention
     监督客房部工作人员，确保客房，特别是优悦会会员、熟客和其它贵宾的客房得到特别重视。
 
· Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry
      除与工程部和洗衣房进行沟通外，还要向其它业务部门，特别是确保前厅部了解准确的客房状况。
 
· Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms
     进行具体时间安排，由主管据此对所有客房区域，包括入住和未入住的房间进行日常视察。
 
· Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required
     定期对所有客房区域进行视察，以确保家具、设施和设备按要求得到良好的清洁、修缮、保养和更换和整修。
 
· Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
    对所有直属下级的仪容仪表、守纪情况和工作效率进行评估。如有必要，可直接采取纠正措施。
 
· Follows up on progress of agenda items covered in regular meetings
      对日常会议上讨论的议程事项的进展程度进行跟进。
 
· Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests
    确保客房部工作人员熟悉酒店的各项内部设施，可以向客人提供各种协助。
 
· Maintains a steady flow of communication to the Executive Housekeeper on all matters affecting the Housekeeping Department
    坚持就影响客房部工作的各种问题向行政管家进行汇报 。
 
· Supervises outside contractors to ensure contractual compliance
      对外来承包商进行监督，以确保合同合规。
 
· Ensures that consumption of guest supplies is under control
      确保客用品的消耗得到控制。

天津海河英迪格酒店是由洲际酒店集团管理,由天津市海河建设发展投资有限公司投资兴建的。酒店位于天津市海河河畔德式风情区，河西区琼州道与解放南路交口。酒店风格结合了天津深厚的文化艺术底蕴和丰富的历史内涵，是洲际酒店集团着力打造的华北区首家豪华精品酒店。  
酒店拥有96间风格迥异的豪华客房，冠以：海运贸易风格、大华老式影院风格和德式欧洲奢华风格等不同主题，我们要提供给客人耳目一新的邻里文化体验。
 
如果你朝气蓬勃，求新求知，关切周到，独具风尚，而且又能不断激发灵感，新颖独创，那么你就是我们要找的团队伙伴，我们诚恳地邀请你的加入！