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岗位职责
1.直接负责礼宾部的工作。
2.对酒店的宾客提供礼貌专业的服务;协助重要宾客的入住和离店。
3.管理行李房,确保所有的行李有行李标签并且安全存放在合适的位置。
4.负责所有的特殊事情和酒店服务的有关信息的公告。
5.确保工作区域内的所有设备处于良好工作状态。
6.参与员工的培训工作。负责员工的日常培训,制定培训计划。
7.宾客有要求时,为预计离店的宾客安排出租车、机场班车的服务。
岗位要求
1.大专以上学历,有同岗位工作经验X年以上
2.身体健康,品貌端正,形象气质佳。
3.优秀的组织管理能力。
4.优秀的交际能和沟通技巧。
5.善于同宾客交往、沟通,处理周到、果断,能独立处理各种投诉。
北京东方茂酒店坐落于北京城中心,紫禁城以北。东接簋街餐饮美食、西连后海休闲娱乐,步行可达雍和宫、国子监、南锣鼓巷、什刹海、王府井大街等著名景点。距东直门机场快线车站仅15分钟。酒店拥有自助早餐厅、大堂吧、自然采光多功能会议室及无柱宴会厅,酒店以专业服务品质为商务游客和休闲旅客打造绝佳的下榻之选;酒店带给您的不仅是一次地点的转移,更能为您提供一次发现未知、开拓新视野的机会 - ”用心感受,身之所在“。Welcome to Ming Yue Oriental Hotel Beijing - a luxuryhotel superbly located in the heart of the city, a 10-minute taxi ride to thefamous Forbidden City. Whether you are travelling for business orleisure, you will appreciate being situated in the center of city’s most excitingdining, shopping and entertainment venues, with the renown food street “GuiJie”on the east, Houhai, Shi Cha Hai on the west and a short stroll away from thepopular local tourist attractions, such as the Lama Temple, Nan Luo Gu Xiang andWangfujing shopping street. The Airport Express Dongzhimen station is a mere 15minutes walking distance to the hotel. Enjoy our quality facilities during your stay, whetherit’s savouring a delicious meal at the Chinese seafood restaurant or theWestern all-day dinning, or unwind at the stylish Lobby Bar. Our versatileconference facilities and signatures offer a comprehensive set of initiativesdesigned to deliver streamlined and successful events.It is a chance to experience a newplace and a chance to discover the unknown; It is a reflection of our selves,of others and a contribution to a higher quality of life.酒店公开面试时间:周一至周五9:00-16:30.请您携带个人一寸彩色近照、中英文简历和身份证到人力资源部参加面试,我们期待您的加入!Interviewing open time: Every Monday to Friday 9:00AM-16:30PM. Please carry one-inch colour photo, bilingual CVs and ID Card to Human Resource department for interviewing. We are looking forward to your joinging!酒店地址:北京市东城区交道口东大街101号(东直门内大街西侧)地铁路线:地铁5号线北新桥站出A/D口向西300米;公交路线:107/612/635交道口东下车,104/108/113/127/758/特11交道口南下车, 124小经厂下车,106/116/684北新桥路口南下车,13/117北新桥路口北下车Address: No.101, Jiao Dao Kou East Street, Dongcheng District, Beijing Route: Subway Line 5 Bei Xin Qiao Station, From A/D exit and along the road to the west 300 meters. Bus: 107/612/635/104/108/113/127/758/特11/124/106/116/684/13/117