餐饮销售经理 F&B Sales Manager
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发布于 2018-07-18
餐饮销售经理 F&B Sales Manager
面议
天津 | 5年以上 | 大专 | 招1人
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职位描述

Responsibilities工作职责

1.Responsible for proactively soliciting and managing restaurant sales-related opportunities that is not handled by the Sales & Marketing department. Actively up-sells each business opportunity to maximize revenue opportunity through in-house as well as hot zone sales efforts.  Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience.
2.Work collaboratively with the Sales & Marketing department to generate opportunities for new business.
3.Build and strengthen relationships with existing and new customers to enable future bookings. Activities include in house promotions, sales calls, entertainment and an active involvement in restaurant service during peak hours.
4.Actively be around in hotel public areas to engage with guests and generate additional business.
5.Work with the Marketing Communication department on restaurant related promotional activities for the hot zone near the hotel.
6.Work closely with Event Management’s client in order to capture more local restaurants business and utilize previous business as the database to build future opportunities.
7.Partner with Sales & Marketing account managers to visit potential accounts to drive restaurant business.
8.Monitor same day selling procedures to maximize restaurant revenue.
9.Meet with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
10.Handle guest problems and complaints.
11.Work with the hostess team to control and monitor restaurant reservation system and maintain restaurant database.

1.负责主动招揽并管理不由市场销售部负责的餐饮销售机会。积极主动销售每一个业务机会,通过酒店内部和在热门区域的销售努力达到盈利最大化。完成个人和团队相关的收入目标。通过在每一次客户体验中提供卓越的服务,为客户的忠诚度负责。
2.与销售和市场部合作,为新业务创造机会。
3.建立并加强与现有客户和新客户的关系,以确保未来的预订。积极参与包括内部促销、销售电话、娱乐活动等并在高峰时段帮助餐厅服务。
4.积极在酒店公共区域内与客人接触,创造额外的业务。
5.与酒店的公共关系部门合作,为酒店附近的热门区域进行促销活动。
6.与宴会客户紧密合作,以获取更多的当地餐厅业务,并利用以前的业务作为数据库,以建立未来的机会。
7.与销售和市场客户经理合作,拜访潜在客户,推动餐饮业务。
8.监督当天的销售程序,实现餐厅收入的最大化。
9.在客人用餐或离开时,以非正式的方式与客人会面,以获得食物和饮料质量的反馈,服务水平和整体满意度。
10.处理客人的问题和投诉。
11.与餐厅领位团队一起控制和监控餐厅预订系统,维护餐厅数据库。


Preferred Qualification and Skills岗位职责

1.Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
2.Exceptional leadership skills.
3.Strong analytical and oral communication skills; excellent interpersonal and leadership skills; able to collaborate effectively with others in a cross-functional team.
4.Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
5.Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions consistent with Four Seasons Spirit to Serve.

1.适应性—在压力下或者在工作中经历变化或挑战时保持绩效水平。
2.卓越的领导才能。
3.较强的分析和口头沟通能力;优秀的人际关系和领导能力;能够在跨职能团队中有效地与他人合作。
4.技术上的敏锐—理解和利用专业技能和知识,在特定职能范围内管理日常的业务运营,并产生创新的解决方案处理特定的工作挑战。
5.客户关系——基于对客户需求的理解发展并维持与客户的关系,并与四季精神相一致。

其他要求
国际联号工作经历:优先
国内管理公司经历:优先
语言能力:英语-熟练
计算机能力:熟练
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公司地址
天津和平区南京路与赤峰道交口
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 私营.民营企业
    企业性质
天津四季酒店Four Seasons Hotel Tianjin     天津四季酒店,傲立于天津最繁华的城市中心,与天津国际金融中心及700,000平方米的综合发展区域完美融合。酒店及公寓高45层,包含259间豪华客房,143套公寓,风格各异的餐厅和酒吧。Rising above the heart of the central business district and surrounded by architectural reminders of the city’s fascinating east-meets-west history, Four Seasons Hotel Tianjin brings a world-class experience to this international port city – the gateway to North China. With cosmopolitan flair and inimitable style, Four Seasons Hotel Tianjin confidently delivers the perfect Four Seasons experience, from spectacular dining in one of our flagship restaurants to restorative treatments in our world-class spa
天津和平区南京路与赤峰道交口
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